Business ProfileforBMW Of Murray

I received service from the BMW dealership located in Murray UT from 10/02 and picked my car up on 10/14. I was sent a link to leave a review, but I do not have a Google account Here are my thoughts... At my 7:30 AM appointment, as I was getting out of the car, someone named Adam B**** rushed up with his business card asking if I wanted to buy winter tires AT 7:30 IN THE MORNING. I could not even get my things out of my car without being bombarded. I told Adam that unless the tires he offered were covered through my warranty I was not buying anything from him or where he worked. He said, “The tires are not covered.” I said, "I got 4 brand new tires when I first got the car through my warranty." He said, "winter tires are not covered." I said, "Well they won't be getting purchased today," and walked off. That could have been handled differently. Now... here is the issue I had with the advisor McKay P*****. When I made the appointment online... I added a note letting them know the issue and that I had an extended warranty through SilverRock. When I got to the dealer that morning... I also mentioned the warranty and McKay asked, "If the warranty was activated?" WHY WOULD I BRING UP A WARRANTY IF I COULD NOT USE IT?! What sense does that make? McKay then told me about the process of how SilverRock works. It is my warranty, I am familiar with the process, but I allowed him to elaborate because he was just doing his job. He said, "We will run the diagnostic for 1 hour, call SilverRock, get the approval from them to move forward, and what they don't cover, you will have to pay out of pocket." I expressed to McKay that, “I was not concerned with the cost because my warranty covered EVERYTHING, from oil changes, tires, mechanical issues, and anything else that may come about regarding this vehicle.”