BBB Accredited Business Profile

Nu Skin Enterprises, Inc.

Nu Skin Enterprises, Inc.

Nu Skin Enterprises, Inc.

33 years in business
Headquarters
75 W Center St
Provo, UT 84601-4432
Fax Numbers
  • (801) 345-1060
Additional Phone Numbers
  • (800) 487-1000
Additional Email Addresses
  • support@nuskin.com
BBB File Opened: 11/01/1984
Business Started: 10/01/1984
Business Started Locally: 10/01/1984
Business Incorporated: 11/21/1996 in DE
Type of Entity
Corporation
Business Management
  • Mr. Brian Muir, VP
  • Mr. Joseph Chang, VP
  • Mr. Matthew Dorny, VP, General Counsel
  • Mr. Mark Lawrence, CFO
  • Mr. Steven J. Lund, President
  • Mr. Ryan Napierski, President
  • Mr. Ritch Wood, CEO

Business Category
  • Multi-Level Sales
  • Vitamins and Supplements
  • Skin Care
  • Body Care

Additional Information
  • NuDerma Skin, Derma Flawless, Nu Skin Beauty and LAP1A, LLC are in no way associated with Nu Skin Enterprises, Inc. and/or any of our affiliates.
Products & Services
Nu Skin Enterprises, Inc. is a global direct selling company operating in more than 45 markets throughout Asia, the Americas and Europe. The company markets premium quality personal care products under the Nu Skin brand, science-based nutritional supplements under the Pharmanex brand, business service and home care products under the Big Planet brand and VitaMeal, an ideal food for malnourised children, through the Nourish the Children initiative.
Service Area
We service the following area(s): Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Davis County, UT, Tooele County, UT
Alternate Business Names
  • Pharmanex, LLC
  • Nourish the Children Initiative
  • Nu Skin Enterprises United States, Inc.
  • Nu Skin International, Inc.
Refund & Exchange Policy: 

Refund and Exchange Policy

Nu Skin Enterprises United States, Inc. (Nu Skin) and its Independent Distributors sell high quality products to Customers. If a Customer or Distributor desires to return a Nu Skin product, then the following refund policy will apply to Retail Customers, Preferred Customers and Distributors:

Retail Customers:

If a Distributor’s Retail Customer purchases a Nu Skin product directly from Nu Skin, then unless otherwise required by applicable law or a specific product guarantee, Nu Skin will provide the Retail Customer with a 100% refund on the returned product (i) if the product is returned within 30 days from the purchase date, and (ii) regardless of whether the product has been used or is re-stockable or resalable. The Retail Customer is responsible for the cost of returning the product.

Preferred Customers:

Nu Skin will provide a Distributor’s Preferred Customer a refund as follows:
(a) One hundred percent (100%) of the purchase price of the product sold by Nu Skin to the Preferred Customer if the returned product is unopened and resalable and returned at the Preferred Customer’s own cost within thirty (30) days from the order date.
(b) Ninety percent (90%) of the purchase price of the product sold by Nu Skin to the Preferred Customer if the returned product is unopened and resalable and returned at the Preferred Customer’s own cost within twelve (12) months from the order date.

Distributors:

Nu Skin will provide a Distributor a refund as follows:
(a) One hundred percent (100%) of the purchase price of the product sold by Nu Skin to the Distributor if the returned product is unopened and resalable and returned at the Distributor’s own cost within thirty (30) days from the order date.
(b) Ninety percent (90%) of the purchase price of the product sold by Nu Skin to the Distributor if the returned product is unopened and resalable and returned at the Distributor’s own cost within twelve (12) months from the order date.
(c) You may only return the products you personally purchased from Nu Skin. Nu Skin does not refund the original shipping costs on products that you return. In order for Nu Skin to correctly back out the applicable bonuses on returned products, you must keep the sales order number from the invoice. You must also provide the sales order number to Nu Skin at the time you request a refund. You may also return individual products that are purchased as part of a kit or package. The form of the refund will be based on the original form of payment such as a bank transfer or a credit card
charge.

Additional Details:

For further details regarding Nu Skin’s return and refund policy please see the company's Policies and Procedures-Chapter 2, Sections 4 and 5, which can be found at: https://www.nuskin.com/content/nuskin/en_US/corporate/regulatory_corner.html


BBB accredited business

A+

Alert

NuDerma Skin, Derma Flawless, Nu Skin Beauty and LAP1A, LLC are in no way associated with Nu Skin Enterprises, Inc. and/or any of our affiliates.

Overview

Nu Skin Enterprises, Inc. demonstrates its tradition of innovation through its comprehensive anti-aging product portfolio, independent business opportunity and corporate social responsibility initiatives.

Nu Skin’s scientific leadership in both skin care and nutrition has established Nu Skin as a premier anti-aging company, evidenced in its unique ageLOC™ science that addresses the sources of aging. The company’s anti-aging products feature the new ageLOC portfolio of skin care products including ageLOC Future Serum and the ageLOC Edition Galvanic Spa® System II, as well as Tru Face® Essence Ultra and LifePak® Nano.

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BBB Reason for Ratings

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Business Profile

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BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
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Nu Skin Enterprises, Inc.

Nu Skin Enterprises, Inc.

BBB ACCREDITATION SINCE 01/01/1986

Customer Review Rating:

100%

Composite Score: