Business ProfileforRANLife, Inc.

We obtained mortgages on our primary residence through Ran Life Mortgage several times starting in 2013. They were easy to work with and we were satisfied with their service. Around the beginning of last year, however, we realized that the company had fumbled the credit reporting of our latest refinance loan. It was somehow not correctly reported, and my credit report and score did not reflect our years of on-time payments to this company. This artificially low credit rating has hurt our ability to obtain financing for several purchases, from before we even knew what was going on. We had had no late or missed payments during our time with the company, but my credit score kept dropping regularly, even as we paid off all other revolving debt as agreed. I contacted the company for help, and asked them to figure out what was wrong and correct the reporting on the three major credit reporting bureaus. They did nothing. To this date they have done nothing to fix this situation. My credit is significantly artificially low, and I have heard nothing from them. To this date my credit reports do not correctly represent my uninterrupted, stellar payment history with this company, and my credit score is now more than 100 points below where it should be with no other reason than RanLife's mistake. Incorrectly reporting financial information to the credit bureaus, and failing to correct it in a timely manner, is lazy and irresponsible at the very least. It needs to be corrected immediately.