BBB Accredited Business Profile

Overstock.com

Overstock.com

(801) 947-3100

Overstock.com

19 years in business
Headquarters

6350 S 3000 E Ste 100
Salt Lake City, UT 84121-5954

Additional Phone Numbers
  • (+80) e-B-IG-O
Additional Email Addresses
  • info@overstock.com
  • customerservice@overstock.com
Additional Website Addresses
  • http://www.o.co
BBB File Opened: 02/03/1998
Business Started: 08/08/1997
Business Started Locally: 08/08/1997
Business Incorporated: 12/30/1998 in UT
Type of Entity
Corporation
Business Management
  • Mr. Patrick Byrne, CEO
  • Principal: Mr. Jonathan Johnson, Chairman of Board
  • Ms. Diana Brunson, Senior Director of Customer Care
  • Mr. Brian Popelka, SVP Customer Care & Partner Care
  • Mr. Michael Lemmons, Executive Relations Manager
  • Customer Service: Ms. Jamie Castro
  • Principal: Ms. Linda Carter, Vice President Custome Care
  • Ms. Debra DuBuque, Customer Care Manager

Contact Information
  • Mr. Patrick Byrne, CEO
  • Principal: Mr. Jonathan Johnson, Chairman of Board
  • Ms. Diana Brunson, Senior Director of Customer Care
  • Mr. Brian Popelka, SVP Customer Care & Partner Care
  • Mr. Michael Lemmons, Executive Relations Manager
  • Customer Service: Ms. Jamie Castro
  • Principal: Ms. Linda Carter, Vice President Custome Care
  • Ms. Debra DuBuque, Customer Care Manager

Business Category
  • Internet Shopping
  • Wholesalers & Distributors

Products & Services
This company is an internet retailer of name brands and close out merchandise. The merchandise is of a wide variety.
Alternate Business Names
  • O.co
  • O.co Travel

A+

Government Action

On February 19, 2014 the Superior Court of State of California, Alameda County issued a judgment finding that Overstock.com allegedly engaged in false advertising an... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Overstock.com

Overstock.com

BBB ACCREDITED SINCE 02/28/2000

Customer Review Rating:

Positive
5%
Neutral
2%
Negative
92%

Composite Score:

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