Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Regency Bluecross Blueshield of Utah has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileRegency Bluecross Blueshield of Utah

            Insurance Companies
            Multi Location Business

            Contact Information

            2890 East Cottonwood Pkwy

            Salt Lake City, UT 84121-7035

            Visit Website

            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 82

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Regence is part of a family of regional health plans that have been a symbol of strength and stability in local communities for 100 years, connecting people and their families to health care when and where they need it most.

            Powered by the national strength and security of Blue Cross and Blue Shield, we strive to give you more control, providing superior service and making health care clearer, more cost-effective and focused on results that matter to you. 

            We serve nearly 490,000 people in Utah through their workplace or personal coverage. And we hold strongly to our nonprofit heritage, which means our focus is on helping people first, today and for generations to come.

            Business Details

            This is a multi-location business.

            Find a Location

            Regency Bluecross Blueshield of Utah has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              2890 East Cottonwood Pkwy, Salt Lake City, UT 84121-7035
              BBB File Opened:
              11/1/1984
              Years in Business:
              82
              Business Started:
              1/1/1942
              Business Started Locally:
              1/1/1942
              Business Incorporated:
              12/28/1981
              Type of Entity:
              Corporation
              Alternate Business Name
              • BridgeSpan Health Company
              Business Management
              • Ms. Susan Gardner, Customer Contact
              • Mr. Stephen Foxley, Director, Public Affairs & Government Relations
              Contact Information

              Principal

              • Ms. Susan Gardner, Customer Contact
              Additional Contact Information

              Fax Numbers

              • (801) 333-6516
                Primary Fax

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/18/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              Complaint Details Unavailable
              Read 5 More Complaints

              Customer Reviews

              6 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Danielle F

              11/27/2023

              It has taken me months to find an in network provider that did not have a ridiculously long waiting period. I reached out for help after a few months of stalemate. Someone from their chat said they would help me find a provider and schedule my appointment on my behalf. They called me and said they made an appointment for a specific day with a provider over 2 hours away. When I called the provider to cancel my appointment they informed there was no appointment scheduled under my name or birthday. I reacehed out again over the phone and supposedly someone has made an appointment for 12/15 but I'm fully prepared for there to be no appointment or to learn this provider is out of network. I used a service provided by the insurance company to find a mental heatlh provider and come to find out the person they referred me to isn't even in their network. We pay for insurance we cannot easily use. This company is a scam.
              Read 5 More Customer Reviews

              Local BBB

              BBB Mountain West

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.