This Business Is Not BBB Accredited

InterContinental Hotels Group

InterContinental Hotels Group

(800) 621-0555

InterContinental Hotels Group

30 years in business
PO Box 30321
Salt Lake City, UT 84130-0321
Additional Phone Numbers
  • (888) 211-9874
  • (800) 272-9273
Additional Email Addresses
BBB File Opened: 01/20/2004
Business Started: 01/20/1987
Business Started Locally: 01/20/1987
Business Incorporated: 01/20/1987 in GA
Type of Entity
Business Management
  • Mr. Damon Kershaw, Operations Manager for IHG Guest Relations/Customer Care
  • Kim Worthen, Team Manager
Business Category
  • Hotels
  • Clubs
  • Motels
  • Timeshare Resale and Rental Marketing

Alternate Business Names
  • Priority Club Rewards
  • Priority Club
  • Guest Relations
  • Six Continent Hotels
  • Holiday Hospitality
  • Holiday Inn Worldwide
  • IHG
  • Bass Hotels And Resorts Inc


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for InterContinental Hotels Group include:

  • Failure to respond to 28 complaint(s) filed against business
  • 17 complaint(s) filed against business that were not resolved

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

InterContinental Hotels Group


InterContinental Hotels Group

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