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            Customer ReviewsforBach Homes, LLC

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            1 Customer Reviews

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            • Review from Robert C

              1 star

              01/17/2023

              Working with them has been a pretty miserable experience from day one. When we showed up for our final walk through we were told only the two of us(my wife and I) purchasing the home were allowed to walk through the house, that meant our 1 year old couldnt come in even if we were carrying him in his carseat.Less than a month into our new house there was excessive settling around the whole house to the point where many driveways in the neighborhood collapsed. We were told that technically we were liable because we were watering our lawn daily, even though thats what we were instructed to do by Bach Homes with the new sod. They said they would be nice and take care of it but were pretty condescending about the whole thing. The settling hasnt stopped but we are now out of their warranty.Last year their workers got some debris stuck in our backflow preventer valve and when the warranty guy came to look at it I pointed out a crack that looked like a minor manufacturer's defect. We winterized our system but the crack still expanded and when I went to turn the system back on this year it was leaking. After two and a half months of calling regularly and leaving messages with three different individuals I finally got a call back that they werent going to fix it. **** not fixing it is much less of an issue than the two and a half months it took for someone to get back to me.Our basement now leaks anytime theres even a small amount of rain, but were outside the warranty period. I personally feel like foundations should last more than 17 months without any repair work, but I guess they disagree.Corners cut wherever possible, our window ***** were installed so warped that even buying a cover a size up still didnt fit properly, and everyone Ive talked to that has had to deal with them has just been talked down to.

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