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Business ProfileforiFIT
Additional business information
iFIT strives to deliver the best product and fitness experience possible. Unfortunately, we are seeing an increase in requests for service and are actively pursuing solutions. We apologize for any problems or delays that you may be experiencing in using your NordicTrack or Pro-Form fitness equipment. We want to help and invite you to visit my.ifit.com so we can get you back to enjoying your workouts and hitting your fitness goals.
iFIT is a global company with over 6 million members in over 120 countries. We sell hundreds of thousands of fitness machines each and every month around the world. We employ hundreds of team members to support our millions of customers with questions about product assembly, iFIT app navigation, warranty support and everything in between.
Although the majority of inquiries are resolved fully and in a timely manner directly with us, we understand some customers are more comfortable interacting through BBB. We welcome all opportunities to provide service and support to each iFIT member. We look forward to assisting you in any way we can.
At-a-glance
Customer Complaints
3,113 complaints closed in last 3 years
610 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 1500 S 1000 W, Logan, UT 84321-8206
- BBB File Opened:
- 5/14/1990
- Years in Business:
- 47
- Business Started:
- 1/1/1977
- Business Started Locally:
- 1/1/1977
- Business Incorporated:
- 11/14/1994
- Accredited Since:
- 11/10/2021
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Freemotion
- Lotus
- Nordic Track
- Related Businesses
Customer Complaints
3,113 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/13/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
519 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Mandy L
04/19/2024
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