Icon Health and Fitness
40 years in business
Headquarters1500 S 1000 W
Logan, UT 84321-8206
- (435) 750-3969
Additional Phone Numbers
- (435) 750-5000
Additional Email Addresses
Find a Location
BBB File Opened: 05/14/1990
Business Started: 01/01/1977
Business Started Locally: 01/01/1977
Business Incorporated: 11/14/1994 in UT
Type of EntityCorporation
- Mr. Justin Liechty, Complaint Handler
- Mr. Matt Allen, COO
- Mr. S. Fred Beck, CFO
- Mr. Scott Watterson, CEO
- Exercise Equipment & Machines - Sales
- Product Sales - General
- Gary Stevenson, Brad Bearnson and Fred Beck are also officers in Universal Technical Services located at the same address. A separate report is available upon request.
Products & ServicesThe company markets home exercise and other equipment through infomercials and retail sales locations.
Alternate Business Names
- Proform Fitness
- Pro Form Crosswalk
- Cardio Glide
- Legend Sports
- Weider Sporting Goods
- Weslo Inc
- Image Sports
- Workout Warehouse
- Nordic Track
- I H F Holding Co
- Crossbar By Weider, The
Methods of Payment
- VISA,MASTERCARD,DISCOVER,AMERICAN EXPRESS
Refund & Exchange Policy:We give a 30-day trial period on all products. If you receive a defective machine we will be happy to send a replacement machine or give a full refund. Returns for defective and non-defective products must be arranged within 30 days of receiving the product. If you are not satisfied for any reason please call 1-866-896-9777 to set up a return. Upon receiving a Return Authorization number, put your machine back in the box and take it to your curb to be picked up. We will send a freight carrier to pick up your machine and upon receipt at our warehouse we will refund the purchase price (price of machine and tax) less to and from shipping charges. If you receive a defective machine you will receive a replacement machine or a full refund. If you were not charged for shipping on your initial delivery you will only be charged for the return shipping fee. A 10% restocking fee is also charged on all returned or canceled merchandise (unless the merchandise is defective). If your product(s) has shipped (even if you have not received your machine) return shipping and restocking fees will apply
All products must be returned in good condition, and with all paperwork, parts and accessories or an additional 10% charge may be added. You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product.
Government ActionGov. Action
On September 17, 2014, The Federal Trade Commission (FTC) entered into a Stipulated Order for Permanent Injunction and Civil Penalty Judgment with ICON Health and Fitness, Inc; HF Holdings, Inc; IHF Holdings, Inc and IHF Capital, Inc ("Respondents") for allegedly violating a previous cease and desist order issued in 1997 for failing to substantiate claims regarding weight loss and clothing size reductions related fitness products. It w... Read More
BBB Reason for Ratings
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BBB reports on known significant government actions involving the business's marketplace conduct.
Out of Business
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Misuse of Better Business Bureau Name/Logo
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