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          National Benefit Services, LLC has 1 locations, listed below.

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            Business ProfileNational Benefit Services, LLC

            Employee Benefit Plan

            Contact Information

            Sandy, UT 84070-6460

            Visit Website
            (801) 532-4000

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Retirement Plan and Fiduciary Services, Flexible Benefit Plan Services, COBRA Administration Services, Backoffice Data Services, for all plan types both public and private sector employers.

            Products & Services

            This company offers a firm specializing in the design and administration of all types of Retirement Plans, Cafeteria Plans, HRA's, & COBRA Administration.

            Business Details

            Location of This Business
            Sandy, UT 84070-6460
            BBB File Opened:
            7/19/2004
            Years in Business:
            38
            Business Started:
            1/1/1986
            Business Started Locally:
            1/1/1986
            Business Incorporated:
            11/8/2005
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • NBS LLC
            Business Management
            • Mr. Andrew Lavin, Vice President
            Contact Information

            Principal

            • Mr. Andrew Lavin, Vice President

            Customer Contact

            • Mr. Andrew Lavin, Vice President
            Additional Contact Information

            Fax Numbers

            • (801) 355-0928
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/04/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            As of today, 12/04/23 I have asked for a separation of services with a prior balance of $700 and a current balance of $1,691 making a total of $2,391. I never received the form to complete after making the request. When I called back, the rude customer service individual acted as if I had done something wrong to her. This company is a rip-off. When I asked about ending this, the supervisor (Paige) informed me that I couldn't just end it. She informed me that I would have to submit documentation of a major life change to end them taking my money. She said that since this is tax free money, THEY have to make sure it is being used for medical concerns only. When I asked who would be responsible for the issues with the IRS if it is not (me or them) she quickly said "well you." I then replied, "since I would be responsible, let me deal with that and give me my money." I don't know why this company has not been looked at and shut down. She told me that if I went to the store and purchase OTC medicine, I could submit a reimbursement for that. RIDICULOUS! Request a reimbursement of my own money?????
            Read 6 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Melissa R

            10/17/2022

            This place is a joke! There is definitely something shady going on here! Ive been trying to pull my retirement funds for 2 months now! They are a 3rd party to my actual benefit company. Sometimes when I call they have no record of me in their system or cant find me based off the info I give them. Other times they are waiting on a final signature. The process that was supposed to take 5-7 business days is at exactly 2 months now!! Odd too, that I am out almost 2k because of how much the market has fluctuated since I initiated this request and now!!! Do everything you can to avoid this company!! They are not trustworthy!!
            Read 2 More Customer Reviews

            Local BBB

            BBB Mountain West

            More Info on Local BBB

            BBB Reports On

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