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      Country
          Country

          Find a Location

          Authorize.Net has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Authorize.Net

              808 E Utah Valley Dr American Fork, UT 84003-9707

              BBB Accredited Business
            • Authorize.Net

              PO Box 947 American Fork, UT 84003-0947

              BBB Accredited Business

            Business ProfileforAuthorize.Net

            Credit Card Processing Services
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.63/5stars

            Average of 19 Customer Reviews

            Customer Complaints

            68 complaints closed in last 3 years

            21 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/5/2009

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Products & Services

            This company provides payment processing services for e-commerce businesses. This company provides online accounts for merchants to manage processing credit card or eCheck payments.

            Business Details

            This is a multi-location business.

            Find a Location

            Authorize.Net has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Authorize.Net

                808 E Utah Valley Dr American Fork, UT 84003-9707

                BBB Accredited Business
              • Authorize.Net

                PO Box 947 American Fork, UT 84003-0947

                BBB Accredited Business
              BBB File Opened:
              12/20/1999
              Years in Business:
              28
              Business Started:
              1/1/1996
              Business Started Locally:
              1/1/1996
              Business Incorporated:
              6/12/2007
              Accredited Since:
              11/5/2009
              Type of Entity:
              Corporation
              Alternate Business Name
              • Lightbridge Inc
              • CyberSource Corporation
              • Authorized.Net, LLC
              Business Management
              • Mr. David Schwartz, Marketing Director
              • Mr. Jeff Allison, Company Contact
              Contact Information

              Principal

              • Mr. David Schwartz, Marketing Director
              Additional Contact Information

              Fax Numbers

              • (650) 286-6589
                Primary Fax

              Customer Complaints

              68 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/19/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              This credit Card processing account was closed when we transferred to another processor, yet they kept billing us $22.95 every month since the last transaction on April 2022.They offered only a limited correction and refund of $183.60 instead of the full $459.00.We are asking for a fair settlement.
              Read More

              Customer Reviews

              19 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Stephen M

              02/16/2024

              It's been several days and I am still waiting for the call back. They have angered many of our clients who are trying to process their ACH payments and they offer zero assistance or explanation of exactly why when you call. Then they simply ignore you forever after they state they will make sure they call you within ***** hours. Fat chance! The support system is the worst I have ever seen. They authorize the CC's which are the most fragile to be tinkered with. Yet they won't allow ACH direct to ********** that actually owns their business and I have been banking with for over a decade? When I asked why? Since we have never had a single financial issue in the history of our business. I was advised it was my business model. The goofy part is they authorize our incoming CC's, but I have to use another service because my business, identical to ****** other businesses like mine in the *** does not have a business model they like? IS it because I am a veteran owned business? And what would that have to do with ACH. Well The A+ rating is interesting. 70+ negatives and you can buy an A+ any other business it would be a D-. I guess you must get 100 negative reviews to get a A++

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