Customer ReviewsforCareer Step, LLC

First and foremost please consider other schools or institutions, I signed up while in the process of driving out of town with my husband and we weren't focused on the paperwork only what was being sold to us and yes the sales **** is good at there job. The structure of the course ***** within the Modules there are subchapters say 2-1a through 2-5 and you go through these subchapters to the end and get quizzes 2-1a though 2-5 ok how am I suppose to remember what was in 2-1 by the time you get to the quizzes, it should be you go though 2-1a and get the quiz for that subchapter at that time not 5 subchapters later. So I figured maybe if I get the text book for the Medical terminology I will follow it that way. I went to the website and rented it though them and I got a notification it was delivered and it was not, I called them and was bounced around finally I got a lady who check into it to be told I'm sorry that book is unavailable as that's an old edition and we don't have it. How can you sell me a course that's out dated and have no book available for it. So I called to see about canceling my course and was advised I only had 14 days from the start which was never discussed as I even asked my husband if they said that and he said No. I mean really this program doesn't set people up for success.

They were misleading when the program was sold to me. They included a laptop, never received, due to unforeseen events my course was delayed. When I was able to move forward aI was told they had moved to a new platform but was able to complete on the new platform; however they never could get my completed portions of the course to move over and I was unable to access the information. I continued to make numerous calls and was told they would have someone return my calls and never would. I completed the course through a ***** offered by my employer a (Hospital), and after paying 2100 for the Career Steps Program and not receiving anything but 2 books I only requested a vouchers that was included in my purchase to sit for my boards. 499 dollar voucher. I was again passed off and no one wanted to help and was very rude. They have no clue how to handle customers. So I gave them 2100 dollars for nothing and they never tried to get me signed in or help me with their new platform. Not a school you want to invest in. They will reward you for good reviews though. They try and buy them.

I started the phlebotomy program August of 2022, completed the online training by February, 2023 and was certified. Moving on to the externship portion of this process I basically did their job for them and found a location for me to complete my venipunctures. They FAILED to submit the needed paperwork multiple times and made me reschedule my venipunctures 3+ times. It is now February of **** and my externship advisor ***** responded to my emails since before October. I email my advisor at least once a week with just ??? at this point because of the many emails they will not respond to me. I absolutely do not recommend going through the money, time and trouble with this program. Im at the point where I just want my $2,400 back since this program failed to get me into the field Ive chosen and as their website states is guaranteed job placement.

These people their sales team ommited information and when I called because I was not able to start the program they told there was nothing I could do since I had signed a contract. Unfortunately I did not read it because it was via email to my phone so I was not able to read it since I had just gotten to my job. Now I have a financial company demanding payments to the load they gave to that school.

probably the worst written class I've ever taken. so many errors, and like someone said in another review, they have answers to questions that are the incorrect answer. I think I sent the coding support like 10 emails about questions on quick checks that disagreed with the module you just read. On top of that so many spelling errors and grammatical errors. I mean at least the main things in the modules are good information. But the quizzes and quick checks are super hit and miss. you'd think for like **** dollars it would be more polished. very disappointed. we'll see if it pays off once i finish the courses.

Someone of behalf of career step LOST a $2000 check sent directly from an employer and refuses to let me speak to a manager or even file a complaint. Zero communication, zero effort to fix the issue, absolutely negligent. The check was received by career step in JULY and it is now NOVEMBER and it is somehow lost on behalf of career step.

I do not recommend career step, Im so upset when I called they promised to help me and if i ever needed anything just to contact them Ive been calling this guy who helped me sign up for psych tech he have me his cell number but never answered me just the first week ! They said Psych tech certificate was approved in ********** I mentioned to them I was from ********** not to mention I was charged ***** ! Now that I finished and called them to take the exam they told me to contact ******************** of *********** Technicians and thankfully a lady helped me and gave me good information saying that ********** is strict and dont accept the certificate that career step said is good for every state ! Why lie why make people believe all this and take their money.. long story short I paid for nothing cause this certificate doesnt work for me ! People please dont let these people fool you I just want my money back!

I signed up in May22,2023 for the Dental Assistant program but then I changed it to ********************** They said no problem it will still be the same amount of money $3,899.00. When I starting searching and ask my friends that did the program they only paid $450 . So I called my advisor that now doesnt want to talk to me or is always busy . I want to cancel they said no because its pass 14 days when today is ********************************************************************************************************************** have proof of . I ask the lady again send me the contract that I still dont have and she said yes ** going to send it and she never did either. Im going to find a lawyer to see if they can help me in regards of this manner.I should of done more research before talking to this school . Its a shame that they just want money and I see all these complaints now . I hope the General Attorney can fix this matter for school that rip off money like this . The lady even told me that they dont have a direct line or extension to call anyone which I think is a total lie.