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Find a Location

Career Step, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCareer Step, LLC

    Correspondence Schools
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    Andrea Anaya is also listed as a principal for My Expert Solution LLC. A separate BBB report for My Expert Solution LLC is available here: : click here
    See all additional business information

    At-a-glance

    Customer Reviews

    1.29/5stars

    Average of 35 Customer Reviews

    Customer Complaints

    110 complaints closed in last 3 years

    31 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/9/2001

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This is an online course for medical transcription and medical coding.

    Business Details

    Headquarters
    2901 N Ashton Blvd Ste 101, Lehi, UT 84043-5495
    BBB File Opened:
    4/17/1995
    Years in Business:
    32
    Business Started:
    1/1/1992
    Business Started Locally:
    1/1/1992
    Business Incorporated:
    8/18/2010
    Accredited Since:
    11/9/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Career Step
    Hours of Operation

    Primary

    M:
    7:00 AM - 6:00 PM
    T:
    7:00 AM - 6:00 PM
    W:
    7:00 AM - 6:00 PM
    Th:
    7:00 AM - 6:00 PM
    F:
    7:00 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Bryan Hatch, Customer Service Manager
    Contact Information

    Principal

    • Mr. Bryan Hatch, Customer Service Manager

    Customer Contact

    • Mr. Bryan Hatch, Customer Service Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    110 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/06/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This company stole two thousand dollars from me. They never gave me my training after I completed my course. They made me wait six months until I finally demanded my money back. Now they are ignoring me.
    Read More

    Customer Reviews

    35 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jennifer S

    1 star

    03/26/2024

    First and foremost please consider other schools or institutions, I signed up while in the process of driving out of town with my husband and we weren't focused on the paperwork only what was being sold to us and yes the sales **** is good at there job. The structure of the course ***** within the Modules there are subchapters say 2-1a through 2-5 and you go through these subchapters to the end and get quizzes 2-1a though 2-5 ok how am I suppose to remember what was in 2-1 by the time you get to the quizzes, it should be you go though 2-1a and get the quiz for that subchapter at that time not 5 subchapters later. So I figured maybe if I get the text book for the Medical terminology I will follow it that way. I went to the website and rented it though them and I got a notification it was delivered and it was not, I called them and was bounced around finally I got a lady who check into it to be told I'm sorry that book is unavailable as that's an old edition and we don't have it. How can you sell me a course that's out dated and have no book available for it. So I called to see about canceling my course and was advised I only had 14 days from the start which was never discussed as I even asked my husband if they said that and he said No. I mean really this program doesn't set people up for success.

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