BBB Accredited Business Profile

Blade HQ, LLC

Blade HQ, LLC

(801) 768-0232

Blade HQ, LLC

15 years in business
400 S 1000 E Ste E1
Lehi, UT 84043-3813
Additional Phone Numbers
  • (888) 252-3347
  • (888) 425-6433
  • (801) 653-9632
Additional Email Addresses
  • questions@bladehq.com
  • cam@bladehq.com
  • sales@bladehq.com
BBB File Opened: 08/24/2006
Business Started: 01/01/2002
Business Started Locally: 01/01/2002
Business Incorporated: 10/20/2004 in UT
Type of Entity
Limited Liability Company
Business Management
  • Mr. Cam Hughes, CEO
  • Mr. Jim Brown, Head Programmer
  • Mrs. Francoise Hughes, Member
Business Category
  • Cooking Utensils
  • Housewares - Retail

Products & Services
This company offers the retail sale of knives.
Alternate Business Names
  • Blade Play
  • Self Defense HQ
Refund & Exchange Policy: 
Returns are accepted, as long as they are done within 20 days (we feel this is enough time to determine if the items in your order are operational and to decide if you wish to keep them). You must obtain a Return Authorization number before shipping your item back, or your return will not be accepted. To obtain a Return Authorization number, please contact us.

You are responsible for shipping the item back to us. The item must be brand new and unused. There is a 5% restocking fee on non-defective items to offset lost shipping, credit card and labor costs. Once we receive the item we will issue a refund. Your refund will be issued in the same form payment was received, unless other arrangements have been made. We do not reimburse shipping costs. If the mistake is ours, we can generally provide you with a pre-paid return shipping label, please contact us for details. We strongly recommend you insure any package being returned to us- if your return is lost or damaged there is nothing we can do.

Returns must be received within 30 days of when the return authorization number was issued to you. After 30 days the RA number will become void, exchanges on hold will be removed from hold, and the return will be rejected and sent back to the customer.
BBB accredited business

A+

Overview

Your source for all types of knives, flashlights, tools and gear.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

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Blade HQ, LLC

Blade HQ, LLC

BBB ACCREDITED SINCE 08/28/2006

Customer Review Rating:

100%

Composite Score: