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          OutletShirts has 1 locations, listed below.

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            Business ProfileforOutletShirts

            Clothing

            Additional business information

            Advertising Review:

            On January 14, 2022, BBB Serving Mountain West requested that the business substantiate, modify, or discontinue the claims made on the company's website https://outletshirts.com/ for the results of services they provide.


            The BBB Code of Advertising states that, “When advertising, for example, savings of "up to 40%," at least 10% of the items must be available at 40% off. Advertisers may want to include a disclosure of both the minimum and maximum savings available to provide more information to consumers.”


            While the business was initially responsive to our requests, the business has since failed to make the requested modifications of the claimed results and has not provided substantiation for the advertised claims as of May 02, 2022.


            See all additional business information

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            OutletShirts.com is a web-based business offering over 2000 items of apparel, bags and caps. A small business that sells at discounted prices and provides individual service, with or without your logo. We sell to both individuals and businesses.

            Products & Services

            We sell only first quality apparel, no seconds. Popular brands Port Authority, Sport-Tek, Nike, Eddie Bauer, Gildan, Hanes, Jerzees. Polo shirts, T-shirts, jackets, tote bags, caps, and more. Blank apparel or your logo embroidered or screen printed.

            Business Details

            BBB File Opened:
            5/18/2005
            Years in Business:
            21
            Business Started:
            12/2/2002
            Business Started Locally:
            12/2/2002
            Business Incorporated:
            12/2/2002
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • OutletShirts.com
            • Hurley Professional Services LLC
            • Outlet Embroidery
            • Outback Apparel
            • ApparelGuys.com
            Business Management
            • Mr. Gordon Hurley, President
            • Mr. Andrew Hurley, Director of Operations
            Contact Information

            Principal

            • Mr. Gordon Hurley, President

            Customer Contact

            • Mr. Gordon Hurley, President
            Additional Contact Information

            Phone Numbers

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/26/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            I am beyond disappointed with this company. My original contact after receiving the merchandise and expressing my frustration that nothing fit as expected, was on 9/14 about returning my order and getting a full refund. Iwas told I would be getting an e-mail giving me an RMA (return merchandise authorization) within 24 hours. When that email didn't arrive, I called back and was told it was the Labor Day holiday time and they were behind in "everything." I have left several messages requesting action and, other than an email from Jonathan Hurley saying they were working on it, have received no response, no return calls acknowledging my calls to them nor or any emails giving me authorization to return the merchandise. At this time, I can only state that this company no longer deserves an A+ rating with the BBB.

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Local BBB

            BBB Mountain West

            BBB Reports On

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