This Business Is Not BBB Accredited

Five Star Christmas Tree Company

Five Star Christmas Tree Company

(855) 873-3755

Five Star Christmas Tree Company

5 years in business
4001 S 700 E Ste 505
Salt Lake Cty, UT 84107-2177
Additional Email Addresses
  • support@fivestarchristmastrees.com
BBB File Opened: 12/07/2012
Business Started: 07/24/2012
Business Started Locally: 07/24/2012
Business Incorporated: 07/24/2012 in UT
Type of Entity
Limited Liability Company
Business Management
  • Mark Knoch, Manager
Business Category
  • Christmas Trees
Products & Services
Christmas Trees, Wreaths, Accessories
Alternate Business Names
  • Five Star Christmas Trees
  • Five Star Christmas Tree
Methods of Payment
  • Visa, Master Card, Discover Card
Refund & Exchange Policy: 
Please email us with any issues so that we can work with you on a resolution.

F

Pattern of Complaint

BBB files indicate that this business has a pattern of complaints concerning delivery of product, product quality, customer service issues. 

Consumers allege that they ordered products from this business and the product or products were never delivered. If the product was delivered it was not the correct item. When the consumer contacted the business a replacement product was offered and not delivered.

Consumers allege trees delivered contained... Read More

Overview

We hand deliver beautiful Fraser Fir Christmas Trees to homes nation wide.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Five Star Christmas Tree Company include:

  • 77 complaint(s) filed against business
  • Failure to respond to 54 complaint(s) filed against business

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Su: 8:00 AM-5:00 PM

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Five Star Christmas Tree Company

This Business Is Not BBB Accredited

Five Star Christmas Tree Company

Customer Review Rating:

28%
67%

Composite Score: