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Find a Location

Candle Warmers Etc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Candle Warmers Etc

      1948 W 2425 S Ste 2 Woods Cross, UT 84087-2528

    • Candle Warmers Etc

      PO Box 1024 Layton, UT 84041-1024

    • Candle Warmers Etc

      12397 S 300 E Ste 400 Suite 400 Draper, UT 84020-8275

    Business ProfileforCandle Warmers Etc

    Candles
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers candle warmers products and sales of hand poured candles.

    Business Details

    This is a multi-location business.

    Find a Location

    Candle Warmers Etc has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Candle Warmers Etc

        1948 W 2425 S Ste 2 Woods Cross, UT 84087-2528

      • Candle Warmers Etc

        PO Box 1024 Layton, UT 84041-1024

      • Candle Warmers Etc

        12397 S 300 E Ste 400 Suite 400 Draper, UT 84020-8275

      Location of This Business
      1948 W 2425 S Ste 2, Woods Cross, UT 84087-2528
      BBB File Opened:
      10/10/2003
      Years in Business:
      23
      Business Started:
      3/1/2001
      Business Started Locally:
      3/1/2001
      Business Incorporated:
      10/30/2007
      Type of Entity:
      Corporation
      Alternate Business Name
      • Candle Warmers Etc.
      • Airome
      • B&B Acquisition, Inc.
      Business Management
      • Mr. Brian Beesley, Vice President of Business Development
      • Mr. Chris Barnes, President
      • Mr. Spencer Beesley, Vice President
      Contact Information

      Principal

      • Mr. Brian Beesley, Vice President of Business Development

      Customer Contact

      • Mr. Chris Barnes, President
      Additional Contact Information

      Fax Numbers

      • (801) 335-3230
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/21/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      Thanks for reaching out! Leave us your email and an agent will get back to you in about 6 minutes. HI, our 14 oz candles or the melts? On Mon, Dec 04 2023, at 10:45 PM, None wrote: Hello, how long does a candles keep it's scent, does it run out? This is my question. I am a customer. I bought a candle warmer. On Mon, Dec 04 2023, at 10:45 PM, Gorgias Bot wrote: Hi there, let me know if you have any questions :) The response is not acceptable. This is not a customer service remark at all. This response that is very RUDE was emailed twice. Do not allow your customer service to go to the imby'debase channel like this ever again. I bought a candle at Hobby Lobby, but my next candle I will purchase from Walmart. They have customer service when you purchase a item and can tell you how the item works, that's it. You lost Hobby Lobby my business about anything to do with a candle. They were honest about how they have nothing to do with your lousey internet about customer service.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Crystal R

      1 star

      02/03/2022

      They will sell you a product that doesnt work as advertised/is defective and make you pay for return shipping if you wish to return. In my case, the return shipping is more than half the cost of the item I purchased if I want to send it back for a refund. The item I bought directly from them was a 2-in-1 warmer that wont fully melt wax melts and barely melts under the surface of a candle. If they wont back their own products when they are defective, theyre not worth buying from I would understand if the issue was mine (like I didnt like how it looked or something), but the issue is their product not working - they just make excuses for that fact and say sorry, its policy.

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