This Business Is Not BBB Accredited

Vision Security, LLC

Vision Security, LLC

(801) 812-3474

Vision Security, LLC

11 years in business
Headquarters
1280 S 800 E Ste 200
Orem, UT 84097-7029
Additional Phone Numbers
  • (866) 347-4001
  • (801) 655-5610
  • (801) 473-7512
Additional Email Addresses
  • customersupport@visionhomsecurity.com
BBB File Opened: 06/29/2007
Business Started: 03/14/2006
Business Started Locally: 03/14/2006
Business Incorporated: 03/14/2006 in UT
Type of Entity
Limited Liability Company
Business Management
  • Mr. Robert Harris, CEO
  • Ammon Condie, Vice President of Account Creations
  • Valerie Mendoza, Customer Service Supervisor
  • Ms. Lynnea Syddall, Change of Service Department Manager
  • Mr. Don Tarwater, Vice President of Customer Relations
  • Mr. Matt Thomas, Licensing

Business Category
  • Burglar Alarm Systems - Dealers, Monitoring & Service
  • Security Systems Consultants

Products & Services
This company is a direct marketing company associated with various alarm monitoring companies across the Country. Vision Security representatives provide in-home sales presentations and installation of several different types of home security solutions including home security equipment and monitoring.
Alternate Business Names
  • Vision Home Security LLC

F

Government Action

Florida AG vs. Vision Security Case #L14-3-1091

On March 3, 2015 the Florida Office of the Attorney General, Department of Legal Affairs ("Attorney General") entered into an Assurance of Voluntary Compliance with Vision Security LLC ("Respondent") for complaints that had been received in which Respondent was allegedly falsely claiming: 1) that it represented alarm companies other than Respondent; 2) that the alarm companies that they were allegedl... Read More

Government Action

DOPL Citations
On April 27 2015 the Utah Division of Occupational and Professional Licensing (DOPL) issued a citation against Vision Security LLC for engaging in unprofessional conduct in its practice as a burglar alarm company. Respondent's license to practice as a burglar alarm company was revoked with a stay of enforcement on the revocation. Said license is suspended for a period of three years with conditions to be completed if respondents rea... Read More

Government Action

Gov. Action/Pennsylvania AG

On August 27, 2015 the Pennsylvania Attorney General (PA AG) filed a settlement with Vision Security in which Vision Security allegedly was making false representations to consumers during door-to-door sales presentations. The company was accused of allegedly erroneously informing consumers that their current security system providers were going out of business or were acquired by Vision Security. The alleged misreprese... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Vision Security, LLC include:

  • Failure to respond to 45 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Government action(s) against the business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Vision Security, LLC

This Business Is Not BBB Accredited

Vision Security, LLC

Customer Review Rating:

100%

Composite Score: