This Business Is Not BBB Accredited

Alder

(844) 442-5337

Alder

8 years in business
Headquarters

450 N 1500 W
Orem, UT 84057-2829

Additional Phone Numbers
  • (888) 278-3008
  • (385) 313-0272
Additional Website Addresses
  • http://www.alarmprotectionusa.com
BBB File Opened: 12/22/2009
Business Started: 12/30/2008
Business Started Locally: 12/30/2008
Business Incorporated: 12/30/2008 in UT
Type of Entity
Limited Liability Corporation
Business Management
  • Principal: Mr. Adam Schanz, Owner
  • Mr. Adam Christian, General Counsel
  • Customer Service: Mr. Brandt Neider, Compliance Manager
Contact Information
  • Principal: Mr. Adam Schanz, Owner
  • Mr. Adam Christian, General Counsel
  • Customer Service: Mr. Brandt Neider, Compliance Manager
Business Category
  • Burglar Alarm Systems - Dealers, Monitoring & Service
Products & Services
This company offers installation, monitoring and servicing of residential security systems.
Alternate Business Names
  • Alarm Protection
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

D+

Government Action

On March 11, 2015, Utah Division of Consumer Protection issued an Administrative Citation against Alarm Protection USA, LLC alleging deceptive sales practices relate... Read More

Government Action

On June 3, 2016, Utah Division of Consumer Protection issued an Administrative Citation against Alarm Protection USA, LLC and Alder Holdings, LLC alleging that in at... Read More

Pattern of Complaint

BBB files indicate that the business has a pattern of complaints alleging sales misrepresentation. Complaints allege that sales representatives indicate that Alder o... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Alder include:

  • 269 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Alder

THIS BUSINESS IS NOT BBB ACCREDITED

Alder

Customer Review Rating:

Positive
83%
Neutral
0%
Negative
17%

Composite Score:

0 3