This Business Is Not BBB Accredited

National Fitness Financial Systems

National Fitness Financial Systems

National Fitness Financial Systems

1645 E Highway 193 Ste 101
Layton, UT 84040-8529
Fax Numbers
  • (801) 825-3636
  • (801) 926-3149
Additional Phone Numbers
  • (800) 658-7727
  • (800) 658-7700
  • (801) 948-1916
  • (801) 926-3137
  • (888) 969-6000
Additional Email Addresses
  • BBBcomplaints@nationalfitness.com
BBB File Opened: 04/04/1994
Business Started: 08/15/1984
Business Started Locally: 08/15/1984
Business Incorporated: 04/11/2002 in UT
Business Management
  • Mr. Bailey Hall, President
  • Ms. Angela M. Lopez, Compliance Manager
  • Mrs. Jamie Sorensen, Manager
Business Category
  • Billing Services
  • Collections Agencies

Additional Information
  • J. Hoyt Stephenson is also a principal officer in FD Group. A separate report for FD Group is available upon request.
Products & Services
National Fitness Financial Systems, Inc. is a third-party billing company for health fitness clubs and gyms throughout the United States. The majority of complaints pertain to consumers attempting to cancel their gym membership agreement. Based on the complaints processed by the BBB, it appears that many consumers do not follow the cancellation procedures set forth in the gym membership agreement that the consumer signed and agreed to. Consumers are advised to carefully review any contracts before signing and have a clear understanding of the cancellation procedures set forth in the contract.

If you have a dispute regarding the contract or club you joined you should contact the club directly or the BBB where the health club is located. If your complaint is regarding the billing of your account it should be directed to NFFS through BBB of Utah.
Service Area
We service the following area(s): SALT LAKE County, UT
Alternate Business Names
  • National Financial Systems, Inc.
  • National Fitness Financial Systems, Inc.
  • National Fitness Management
  • National Fitness
  • National Fitness, Inc
  • National Fitness Financial

Out of Business

Out of Business

According to information in BBB files, it appears that this business is no longer in business.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

National Fitness Financial Systems

This Business Is Not BBB Accredited

National Fitness Financial Systems

Out of Business

Customer Review Rating:

100%