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          Dave's Auto Center has 1 locations, listed below.

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            Business ProfileforDave's Auto Center

            Auto Repair

            At-a-glance

            Customer Reviews

            1.33/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            We are a full service auto repair facility in Centerville 

            Products & Services

            This company offers Complete automotive repair and full machine shop services.

            Business Details

            BBB File Opened:
            8/19/1993
            Years in Business:
            34
            Business Started:
            1/1/1990
            Business Started Locally:
            1/1/1990
            Business Incorporated:
            12/15/1992
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Dave's Import Auto Service, Inc.
            • Dave's Complete Auto Service
            Business Management
            • Mr. David A. Bell, Secretary
            Contact Information

            Customer Contact

            • Mr. David A. Bell, Secretary
            Additional Contact Information

            Email Addresses

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/20/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Nov 21, 2022 I called ****'s for a quote. Was told next day service, if all went well, $500. The next day I dropped my *** (my sole residence) expecting to get it back that evening. That afternoon, they called about a small issue that would add $300 to fix. I approved it & was told to come get my vehicle. When I arrived, the owner got involved for the 1st time, ushering me to the back and in a condescending, yet caring voice delivers terrible news. He is unable to put the #3 glow plug back in because the hole had been destroyed. I am familiar with this, requiring removal of the intake manifold. He tells me that the labor cost for that will be $2750. I told him I had been quoted before for this same job, as it was an optional one... and that his price now was double the price of labor. I asked him to tell me how many hours or the hourly rate that would be applied. I asked for this information from 3 different staff including the owner and no one would tell me. The owner raised his voice at me when I told him that number to be inaccurate and unfair. I told him I felt intimidated and he inappropriately stepped closer to me. I yelled at him for this and he backed up. I had a panic attack at this point. I told them I should have been made aware beforehand of the possibility that they could charge $3100 in labor for this job, I would have taken the *** to one of the other companies that had quoted (an extra $1200 if we have to remove the manifold). Since all my glow plugs had metal in their grooves, ****'s shop certainly should have called for my approval BEFORE taking out #2-5 glow plugs when the first one proved the problem that required manifold removal (for the harder to reach ones). Instead they sandbagged this news, got me in deeper, and forced my hand. The invoice doesn't show hours spent on labor for the $2750 upcharge. I think they owe me $1550 for that alone. They project upstanding, gentle, trustworthiness, but then did not deliver to those standards.
            Read More

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mary R

            12/22/2022

            THIS SHOP IS FRAUDULENT... The same thing happen to us we left our truck on 11/14/22 We got charged $250.00 just for a diagnostic a week later we got charged $1700.00 for an Airbag Clock Spring and came back and said that was not the problem. It was the truck computer ECU Electronic Control Unit they wanted $5000.00. We ended up paying ******** out of pocket and got our truck 1 month after and it's worse than when we took it in. I was in contact with ***** time who indicated to be the Manager but after I learned he was the owner. It looks like hes the only person you will speak to because he knows the tricks on how to talk people into authorizing repairs for more money. He's been doing this for too many years. I should have read the reviews.

            Local BBB

            BBB Mountain West

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