Business ProfileforBurt Brothers Tire & Service, Inc.

I brought my car to the **** brothers in ***** because vocational rehabilitation was going to help me get it fixed and this shop worked with the state. I had the car dropped off and told them to send the quote to *** rehab and asked to keep me updated. They did the work that initially was needed and then after they got the car started they called vod rehab that the water pump was bad and that the timing belt and assembly should be replaced. I never told them to contact *** rehab about any further issues, they never contacted me about these issues. Voc rehab could only pay for the water pump and told them they couldnt fund the timing belt assembly. I was never made aware of this interaction and was never told that the timing belt assembly might be and issue. If they had told me I would have paid to have it done. They moved forward without me knowing that there was a possibility that the engine might be ruined by the timing belt failing. Thats exactly what happened. The engine was fine when I brought it in, Voc rehab paid around $2000 to them to fix my car so I could start work. They didnt even so much as mention anything about the timing belt to me. When I called the boss he said it wasnt his problem. He would fix my engine if I paid for it but he wasnt going to make things right. If they had done what I had asked them to do and kept me in the loop I would probably have a running car right now. Now my job is at risk because I accepted this position because I was going to have my car. They had no right to even be talking to Voc rehab about my car. I signed no release of information to them. The boss there was extremely rude to me when I brought it up. I was in there face to face with him the day that they ruined my engine and no one mentioned a word about the timing belt. Nobody would tell me in good conscience that any of this is my fault or my problem. The engine was fine when I dropped it off and it would still be fine if they had kept me in the loop.