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Find a Location

Aqua Finance, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAqua Finance, Inc.

    Financing
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    This company has no affiliation with Aqua Finance or with Bay Financial Company, Inc in Green Bay or in Waukesha.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.12/5stars

    Average of 104 Customer Reviews

    Customer Complaints

    260 complaints closed in last 3 years

    96 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/13/2022

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Aqua Finance provides flexible financing programs to a variety of consumer needs.

    Products & Services

    water treatment financing

    Business Details

    Headquarters
    1 Corporate Dr Ste 300, Wausau, WI 54401-1724
    BBB File Opened:
    11/14/1995
    Years in Business:
    36
    Business Started:
    1/15/1988
    Business Started Locally:
    1/15/1988
    Business Incorporated:
    1/15/1988
    Accredited Since:
    10/13/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Richard Morrin, CEO
    • Kimberly Field, General Counsel
    • Mark Vander Sanden, COO
    • Bill Acheson, President
    • Brian Sabatke, CFO
    • Bob Heyman, Senior Vice President
    • Kim Antell, Marketing Manager
    • Jami McGriff, Vice President of Customer Care
    • Tania Schroeder, Senior Manager
    Contact Information

    Customer Contact

    • Richard Morrin, CEO
    • Kimberly Field, General Counsel
    • Mark Vander Sanden, COO
    • Bill Acheson, President
    • Brian Sabatke, CFO
    • Bob Heyman, Senior Vice President
    • Jami McGriff, Vice President of Customer Care
    Additional Contact Information

    Fax Numbers

    • (715) 848-6220
      Primary Fax

    Email Addresses

    Customer Complaints

    260 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/23/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The system is currently not working , and stopped working a few months after installation. We contacted the company and filed a complaint and they refused to come and fix the system without charging an additional fee. The system was also causing damages to our landscape and we notified the seller and they never returned our calls. The seller promised a zero percent interest which was not true and we have been paying it over the course of years of having the system installed.
    Read More

    Customer Reviews

    104 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andrew R.

    1 star

    03/12/2024

    This company's loan structure works against the consumer. They use revolving credit instead of installment loans to tie up all your credit with them.

    Aqua Finance, Inc. Response

    03/26/2024

    Dear ******, Thank you for your feedback; we appreciate you letting us know how we are doing. Aqua Finance's goal is to provide an unmatched experience for our customers. We would like to learn more about your concerns to help us do better. If you are willing to talk with us about your concerns, please call us at ************ option 2.- Aqua Finance

    Local BBB

    BBB Serving Wisconsin

    BBB Reports On

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