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Business Profile

Apartments

Berrada Properties Management, Inc.

This business is NOT BBB Accredited.

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This business has 2 alerts

Complaints

This profile includes complaints for Berrada Properties Management, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Berrada Properties Management, Inc. has 3 locations, listed below.

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    Customer Complaints Summary

    • 25 total complaints in the last 3 years.
    • 8 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/02/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My car has been tolled 2 times from the property that I live at and pay rent. First time my place have expired and I couldn't pass emissions, so my car was toll two weeks later and I had a sticker in the window for expired place and I get up this morning 5/2/25 and my car was gone again. My front windshield had to be replaced and I forgot there was a parking sticker for the complex and now I'm paying again. But no one is going to pay when my car winshield was broke three times in parking lot. But I. I'm paying rent why do we need parking permitt to park where we live at anyway.. they pick up your cars , then expect there rent on time. I'm so disgusted with Berrada property. I have never lived in such filthy living condition. I paid for laundry on first floor and I'm afraid to do my laundry because there are condom, garbage and strange people around. They let anyone live there, dog p*** all over the place. And when you call to make a complaint no one ever pick up the phone then you get voice mail and they never call you back. I would never ever love in an Berrada property. At first I thought if I just pay my rent everything would be ok. But since he took over the property it has been nothing but a living night mare. There's mice food in hallway. Kidds or grown up smoking in hall way, kidds hang around and smoking too. I would never do this again it is not safe here.

    • Initial Complaint

      Date:04/24/2025

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I moved in the apartment last year in july of 2024 and since ive been there ; i have had a ***** problem. i notified berrada and they said they were sending someone out there. they have left 2 notes on my door seating that they need gonna fix the problem and never did. i am constantly seeing roaches in my apartment and complained and complained but nothing seems to get done. last night i come home and i see a ***** on the wall above my bed in my bedroom. this is beginning to be a real problem for me and its very frustrating

    • Initial Complaint

      Date:01/14/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hi, I have sent emails and I have talked to people at Berrada about the water issues that damage my kitchen set that I paid ***** for. Also we had a gas leak for about too days and WeEnergies turned off the gas. I had to replace two stoves, because it was always smelling like gas in my apartment. Found out that we had a bad gas leak due to taping the gas line instead of fixing the issue. I want to know do I have a case against Berrada? And if so what do I need to do?

    • Initial Complaint

      Date:12/23/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I been living in Berrada properties for 8 years and 7 months and nothing but total disrespect. I got sick from the basement flooded and nothing was done smelling fumes developing H pyloris April 2024 sick 4 months stomach infection along with other issues. My furnace slow gas leak energies had to came out and they did not come out as soon as they should took their time June 2023. I complained about my be charged monies that I dont suppose pay. They have me in the court system case wasnt my fraught still have that on my record, towing my about 8 times since I been living here, I had Covid 2019 during pandemic and I wasnt able to wash my clothes in the basement because they pull my sink out of the basement and left it out for months water bagging up flooding, The have me in delinquent right now charging me excessive late fees which my rent is paid but still emailing me of this damaging my credit. I have been here for 8 years and 7 months. I complained to the BBB months ago and someone from inspection was sent out for flooding smells etc. I am complaining again for water in basement. The inspector came out flood damage water stilling running out from the pipes here and there not doing anything tired of complaining Stressed out etc. I am working on moving out. I complained to BBB and someone from inspection was sent out nothing was done from it. Tired so ready to move

    • Initial Complaint

      Date:12/19/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I moved in ******* properties in in oct of 2021 the whole time I was their I complained about roaches mices and repairs he never came out or sent anyone out then when I moved out he never returned my security deposit the building caught on fire and he never repaired it it was smoke damage and he never offer me and my kids another place to stay everything thing in my house was smoke damage and I was forced to move out

    • Initial Complaint

      Date:12/13/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My car got towed and it had the sticker in the back window and it was in the right spot

    • Initial Complaint

      Date:12/10/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ******** properties never turned my heat on and we was always cold!!! Freezing temperatures I gave them a 28 day notice and moved out !! was told to be out and pay $50.fee that I owed and they refuse to give me my $665.00 security deposit back. THEY charged me $ 1440. Thats 2 rents with late fees back in July or AUGUST I showed them my receipts they still wouldnt grant it.This is unfair I get ssi I dont deserve to be treated this way I was told they do everybody like this I want the $720. They took in Aug on auto pay and my $665. Security deposit that was never returned upon me moving out of 2019.********************************************************

    • Initial Complaint

      Date:11/30/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have reported to have them turn our heat on 2to 3 different times and they still have not turned the heat on. I have been having to use electric heater due to management not turn my heat on and getting sick constantly

    • Initial Complaint

      Date:10/01/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      For the past almost 3 weeks Ive killed 7 mice in my apartment and my wife and I contacted maintenance multiple times about the situation and no one has answered our calls/emails nor no one showed up to fix the problem

    • Initial Complaint

      Date:09/04/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I moved in to *****************************. 2018 in 2021 they switch management and was brought out by Berrada Properties thats when everything went wrong they lied to us about rent rates. They said it will be the same then made us move out of agree to there rent increase with only 1 month notice. They never fixed anything in my apartment just patched up the outside. They fixed one apartment just to show the city inspectors. They left the rest the same but still changed all of us like they remolded our apartments as well from that point on they changed me in increase for 4 months back extra to my rent and then start to charge more every 3 months. My rent went from 640 to 850 in less than a year time with them. My apartment was broke into the door was broke down and Boarded up my rent was paid up 4 months through a federal program through Community advocates and they wouldnt give me ***** to apartment. I then said I was gone to move out and gave them notice o needed to get inside to get my things again my rent was paid up months through community advocates. I left the the crib never returned and they put a eviction on me. They are slum lords and the cause of so many people hardships in the ********* area and should be looked into by the ***

    Berrada Properties Management, Inc. is NOT a BBB Accredited Business.

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