About

Local BBB:

BBB Serving Wisconsin

BBB File Opened:

11/4/2009

Business Started:

1/20/2000

Business Started Locally:

1/12/2000

Business Incorporated:

1/12/2000

Type of Entity:

Corporation

Business Management:

Jenny Otte, Sales Consultant

Additional Information

Payment methods

Cash, American Express, MasterCard, Visa, Discover, Apple Pay, Google Pay

Refund and Exchange Policy

No cash refunds. Credit card or in-store credit only. Refunds after 30 days are subject to a 50% restocking fee. No refunds after 60 days. Items must be returned in new condition in original packing. Used items cannot be returned.

Training Cancellation Policy: Students can withdraw from any class up to two weeks before the training start date for a full refund, less eLearning fees. Students canceling less than two weeks before class but more than 48 hours before class will be assessed a 50% cancellation fee on any eligible refunds. No refunds will be given when a student cancels less than 48 hours before class.

Class Transfers: Students who are registered for a class may transfer from one class to another up to 14 days before the start date of the original class. Transfers made between 7 and 14 days before class are subject to a transfer fee of 20% of the course fee. Transfers made less than 7 days before class are subject to a transfer fee of 30% of the course fee.

PADI eLearning Policy: All sales of PADI eLearning are final. No refunds or returns.

Travel and Charters: No refunds on travel and charter deposits and payments.

Business Categories

Diver Supply, Swimming Lessons, Swimwear, Diving Lessons, Diving Services, Divers, Scuba Diving