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Business Profile

Online Retailer

Snazzyin

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 31 total complaints in the last 3 years.
  • 23 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/07/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased two items from Snazzyin in the amount of $103.50 on 12/5/2024, in which I never received my order. I have contacted the company several times via email at ********************************** in which someone stated the order was en route to me in which it was never sent. The tracking number is not in alignment with ***** and I have asked for a refund from the company with no response. I have been fraud out of my money, and completely believe the company is a scam. I would like for BBB to assist me with this matter.

  • Initial Complaint

    Date:02/07/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 1/15/25 I ordered 2 pair of leggings from Snazzylin. On 02/03/25, I received a package from Snazzylin. The package was not what I ordered, it was a sequin bedazzled colorful jacket. I reached out to Snazzylin and was to keep the jacket/give to a friend and they would refund $10 of $51.41 or pay thr return shipping to a China address for a refund. On the shipping label it says my item came from *******.

  • Initial Complaint

    Date:01/16/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On December 6th I purchased two items from this company. I waited. I never received any tracking information. Contacted the company January 2nd via email to let them know I had not received my package. Explain to them. I was being patient due to the holidays but that's over. I was then informed that my package was being held in customs due to error. They asked me did I want to get a refund or receive my items. I said okay. I would like my items asap. They promise that it would be shipped again and I will receive a tracking # that they will contact the factory to have it expedited. I kept an eye out for the tracking. There was never any contacted them again. And once again, up until today's date I have not received a refund nor my purchase from this company. I simply would like to be refunded. This seems to be fraudulent over 45 days is more than enough time. I've been patient and still nothing. Please help

  • Initial Complaint

    Date:01/10/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a gray jumper that was advertised as cozy sweater material. However what I received was thin and see through and had a ribbed texture. I messaged them asking if they could help me and they responded immediately but after I explained my issue, they stopped responding to me after I messaged them several times and made their public ******** page a private group. I honestly just wanted them to send me the right item. I never wanted my money back.

  • Initial Complaint

    Date:12/18/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased two pairs of pants from this business online. They said it take 7-10 business days, it took 18 days, then I received the pants and they are not the pants advertised. I did send an email for a refund and no reply

  • Initial Complaint

    Date:12/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased a pair of pants from Snazzyin Boutique. Took not only a long time to come, but the pants are not as advertised, looks like they're for a 2 year old. I emailed Snazzyin. They told me to mail the items back to *****. Online they advertise from the *************. I received the package from a Cube Smart Rental in *********, ********. This business is a **** and anyone who purchases through them will become a victim.

  • Initial Complaint

    Date:11/24/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered 3 jogging suits November eighth totaling ****** dollars. I received a text stating that my items had been delivered November 18. It is November 22 and I still havent received the items. I put it on my ****** account. I have emailed them asking for a refund. I am waiting to here back.

  • Initial Complaint

    Date:11/18/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Greetings, I placed and paid for an order for 2 skirt and top sweater sets: black and mustard yellow...weeks ago and have to receive the. I paid over $97 USD. This is an absolute shame the are ALLOWED TO ADVERTISE and scam the public. Please provide resolve by making me and others whole. Sincerely disappointed in it all. They should and MUST BE penalized!

  • Initial Complaint

    Date:11/18/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed a order# ****** with company Snazzyin on October ******* for a total of $39.49. I received confirmation of my order however after almost 3 weeks I still have not received my order. I reached out to the company and was provided a bogus tracking information that was not valid with **** tracking that was provided. I reached out and then was provided a different tracking that stated that the package would arrive on 11/18/2024. I still have not received my order and at this point I just want a refund, it has almost been 3 weeks and the event I would like to wear them for is about to pass. It should not take this long for fulfillment.

  • Initial Complaint

    Date:11/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with this " business" and they took my money. However, I never received the item and have not any update. My card was ran a month ago and now it like the company doesn't exist

Snazzyin is NOT a BBB Accredited Business.

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