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Business Profile

Credit Union

HAPO Community Credit Union
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 284-4276Write a Review

About

Important information

  • Additional Info:
    HAPO Community Credit Union was made aware of members receiving text messages asking members to verify large transactions and to sometimes requesting to click on the link. As a reminder, HAPO Community Credit Union will never send you a text message asking you to click on a link. If you received one of these messages or have any concerns about your account, please contact HAPO Community Credit Union. 

Overview

HAPO Community Credit Union

601 Williams Blvd

Richland, WA 99354-3258

Get DirectionsView Service Area
See Hours
Operating Hours
9:00 AM - 6:00 PM
9:00 AM - 6:00 PM
9:00 AM - 6:00 PM
9:00 AM - 6:00 PM
9:00 AM - 6:00 PM
Closed
Closed

Find a Location

HAPO Community Credit Union has 19 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    BBB Accreditation & Rating

    HAPO Community Credit Union is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Rating

    A+

    Reasons for rating

    • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
    More InformationHow are BBB ratings calculated?

    Join Trusted Businesses

    Become BBB Accredited

    About This Business

    HAPO Community Credit Union offers banking and mortgage services.

    BBB Accredited Since: 12/1/1993

    Years in Business: 73

    Products and Services

    Credit Union, ATM Services, Auto Loans, Bill Pay, Blog, Business Checking Accounts, Business Loans, Calculators, Certificate Accounts, Checking Accounts, CoBrowse, Community Scholarships, Contactless Payments, Credit Cards, Dealer Direct Login, Debit Card, Digital Wallet, Direct Connect by QuickBooks, Dollars & Sense Blog, E-Statements, Express Pickup, Financial Coaching, Financial Education, Foreclosure Help, Fraud Prevention Tools, Free Credit Score, Home Equity Loan, IRA Accounts, Loan Calculator, Loan Protection, Membership Services, Merchant Services, Mobile Banking, Money Market Accounts, Mortgage, Online Banking, Payment Center, Personalized Cards, Podcast, Recreational Loans, Savings Accounts, SavvyMoney, Skip-A-Payment, TurboTax, Visa AutoBooks, Visa Balance Transfers, Visa Debit Card, Workshops, Youth Accounts, Youth Debit Card

    Business Details

    Local BBB:
    BBB Great West + Pacific
    BBB File Opened:
    12/28/1993
    Business Started:
    1/1/1953
    Type of Entity:
    Cooperative Association
    Business Management:
    Ms. Ruby Campos, COO
    Ms. Janel Marino, Branch Manager
    Mr. Francisco Guerero, Branch Manager Sunnyside
    Ms. Noemy Correa, Branch Director
    Ms. Cami Gurnett

    Additional Contact Information

    Principal Contacts
    Ms. Ruby Campos, COO
    Customer Contacts
    Ms. Janel Marino, Branch Manager
    Additional Phone Numbers
    Other Phone: (509) 943-5676
    Additional Websites
    yelp.com/biz/hapo-communi...
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    Additional Information

    Payment methods
    • Debit Card
    • Visa
    Other Resources
    Washington Department of Financial Institutions
    PO Box 41200
    Olympia WA 98504
    Phone Number: (360) 902-8700
    http://www.dfi.wa.gov
    Washington Department of Financial Institutions
    PO Box 41204
    Olympia WA 98504
    Phone Number: (360) 902-8700
    http://www.dfi.wa.gov/credit-unions
    [email protected]
    Business Categories
    Credit Union, Financial Services, Loans, Payday Loans, Mortgage Lenders, Credit Cards and Plans, Small Business Loans, Banking Services, Real Estate Loans, Student Loan Services

    Latest Reviews

    • tami P

      "HAPO IS THE WORST CREDIT UNION. THERE ATM'S NEVER WORK, THEY WON'T GIVE OUT MONEY WHEN THE PLACE IS CLOSED." ... Read full review

    • Richard H

      "BBB RATE THIS CREDIT A+ Plain to see that the BBB HAS NO CLUE ON HOW TO RATE A COMPANY. HALPO IS THE WORST CREDIT I HAVE EVER DEALTH WITH." ... Read full review

    • Leah G

      "They inconsistently handle deposits sometimes they place insurance checks into the wrong account (like savings instead of checking), and they randomly decide when to hold checks. One check clears immediately, the next is held without clear reasoning." ... Read full review

    View all Reviews

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    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.