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Business Profile

Information Technology Services

Appen AI, Inc

Headquarters

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 12 Customer Reviews

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Review Details

  • Review fromShari Lynne T

    Date: 02/25/2023

    1 star
    I have been under contact as a Review for Appen since 2019 when it was a good company to pick up side work from to do from home. It started to slide in the last year or so, and it totally unraveled in 2023. Don't expect a lot of projects to try and work if any, and the ones you already are on won't pay you for half the tasks you complete without a lot of fighting on your part if at all. Forget about any Support, it is nonexistent--you submit tickets and never get responses or if you do only to be told they don't have the means to help you but they will forward it. Apparently, that means to some dead-end place never to be read again. If I could give it one point of a star I would.
  • Review fromJane D

    Date: 11/28/2022

    1 star
    I've been working with them for many years. Everything was great until 2 months ago when people on my project started to not get paid. Hours kept disappearing from invoices and the support department continued to close tickets without resolving the issues. Those who spoke out in the project's chatroom were banned from the chatroom and had no way to reach the project leads. We found a contact link here:https://connect.appen.com/qrp/public/lf/contact The phone # to reach Appen was disconnected. Does anyone have any advice?

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