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          RedWeek Inc has 1 locations, listed below.

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            • RedWeek Inc

              711 Capitol Way S Ste 204, Boston Harbor, WA 98501-1267

              BBB Accredited Business

            Business ProfileforRedWeek Inc

            Timeshare Resale and Rental Marketing
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.3/5stars

            Average of 86 Customer Reviews

            Customer Complaints

            11 complaints closed in last 3 years

            5 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/22/2006

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            RedWeek Inc offers rental and sales of timeshare units directly from the owner.

            Products & Services

            Timeshare

            Business Details

            BBB File Opened:
            5/22/2006
            Years in Business:
            22
            Business Started:
            1/1/2002
            Business Incorporated:
            1/22/2002
            Accredited Since:
            5/22/2006
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            64
            Alternate Business Name
            • RedWeek.com
            Business Management
            • Mr. Maurice Aubrey, President
            • Ms. Lisa Evered, Director of Accounting
            • Ms. Valerie Hines, Customer Service Manager
            • Mrs. Kylie Kallio, Director of Production
            Contact Information

            Principal

            • Mr. Maurice Aubrey, President

            Customer Contact

            • Mr. Maurice Aubrey, President
            • Ms. Valerie Hines, Customer Service Manager
            • Mrs. Kylie Kallio, Director of Production
            Additional Contact Information

            Fax Numbers

            • (425) 458-4280
              Other Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Timeshares

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/28/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I listed my property with RedWeek and paid the HIGHEST TIER of their service to fully handle the renting of my property at **************** in St ****** ****. I did not think they would be notifying me as they would just take care of inquiries and if they did, it would be by email. RedWeek never emailed that a renter wanted the property. I received an email on December 26 that my listing was cancelled as I did not respond to a renter's request. I PAID FOR THEM TO HANDLE EVERYTHING. December 25 they told the renter the property was not available and TOOK MY LISTING OFF their website since I did not respond. I went on website and found a message dated December 24, Christmas Eve, that I needed to ************* that I complained they have put my listing back up. I probably will not get a renter now. If I don't I feel they should compensate me the full amount of rental income I missed.
            Read More

            Customer Reviews

            86 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Danyel W

            03/14/2024

            Absolute worst customer service. Will never rent through Redweek again. My Daughter decided to tryout for cheer after we planned a vacation and I cant get help to change the date which is during cheer camp which she can not miss. So I lose $2500. The owner ignores my emails and Redweek wont step in to help me.

            RedWeek Inc Response

            03/15/2024

            Hi ******,

             

            Thanks so much for sharing your experience and we're sorry to hear that changing dates isn't an easier process. It's important to know that Owner's reservations are very different from regular hotel reservations, in that many times owners have to reserve weeks up to a year in advance and availability is always very limited.

            In your case, **************** is usually booked almost solid in June and there is little liklihood that the owner will be able to accommodate your request. However, as a courtesy, we've been trying very hard to reach out to the owner to see if there's any possibility of any change at all.

             

            We do hope you'll have an amazing time in ******!

            Local BBB

            BBB Great West + Pacific

            BBB Reports On

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