Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Hot Tub Dealers

Water by Design
BBB Accredited BusinessA+Rated by BBB
Visit Website(540) 774-7727Write a Review

About

Overview

Water by Design

528 Shenandoah Ave Nw

Roanoke, VA 24016

View Service Area
See Hours
Operating Hours
10:00 AM - 6:00 PM
10:00 AM - 6:00 PM
10:00 AM - 6:00 PM
10:00 AM - 6:00 PM
10:00 AM - 6:00 PM
10:00 AM - 3:00 PM

Find a Location

Water by Design has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    BBB Accreditation & Rating

    Water by Design is BBB Accredited.

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    Join Trusted Businesses

    Become BBB Accredited

    About This Business

    This company offers leisure health products including spas, hot tubs, saunas, swim spas, steam suites, and accessories.

    Hot Spring Store - Franklin Road, Roanoke

    Caldera Store - Electric Road, Roanoke

    Forest Store - 14805 Forest Road, Suite 103, Forest 

    Pre-Owned Spas/Warehouse - 4142 Melrose Drive, Roanoke

    BBB Accredited Since: 10/15/1998

    Years in Business: 42

    Business Details

    Local BBB:
    BBB Serving Western Virginia
    BBB File Opened:
    4/15/1992
    Business Started:
    5/16/1984
    Business Incorporated:
    5/15/1984
    Type of Entity:
    Corporation
    Alternate Names:
    Industrial Piping Products, Inc.
    Business Management:
    Mr. Paul Madden Jr., President
    Mr. Mark Shifflett, General Manager

    Additional Contact Information

    Principal Contacts
    Mr. Paul Madden Jr., President
    Customer Contacts
    Mr. Paul Madden Jr., President
    Additional Phone Numbers
    Other Phone: (540) 345-7727
    Additional Websites
    gottrust.org/water_by_des...
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    Additional Information

    Business Categories
    Hot Tub Dealers, Hot Tub Service and Repair, Pool Maintenance, Health and Wellness, Hot Tub Parts, Exercise and Wellness, Sauna Equipment, Pool Cleaning

    Latest Reviews

    • Ryan H

      "After several attempts to contact thw service department, all calls go unanswered.Horrible services after the fact."

    View all Reviews

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.