Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

Share
Business Profile

Credit Union

Member One Federal Credit Union, A Division of Virginia Credit Union

About

About This Business

This company is a
lending institution offering financial services including checking, savings,
money-market accounts, certificates, mortgages, home equity loans, vehicle
loans, personal loans and credit cards.

BBB Accredited Since: 11/15/1987

Years in Business: 86

Business Details

BBB File Opened:
11/15/1980
Business Started:
1/15/1940
Type of Entity:
Corporation
Alternate Names:
Member One
Business Management:
Ms. Glenda Brooks, VP Member Operations and Support
Mr. Alan Wade, Executive Vice President & CFO
Mr. Chris Schockley, President & CEO

Additional Contact Information

Principal Contacts
Ms. Glenda Brooks, VP Member Operations and Support
Mr. Alan Wade, Executive Vice President & CFO
Customer Contacts
Ms. Glenda Brooks, VP Member Operations and Support
Additional Email Addresses
Primary: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Other Resources
State Corporation Commission
P.O. Box 1197
Richmond VA 23218
Phone Number: (804) 371-9733
Fax Number: (804) 371-9211
http://www.state.va.us/scc

Latest Reviews

  • Tracy S.

    "Since the merger with VCU, it's been a nightmare! I'm looking for another financial institution as soon as possible!" ... Read full review

  • S. Dale A

    "Recently experienced a repeating problem where the credit union charged a $35 overdraft fee on my account when there was no shortage in the account. I called and talked to a lady that told me they manually manipulated the pending charge in order to set it aside as a paid item BEFORE IT WAS PRESENTED FOR RECONCILIATION." ... Read full review

  • Joyce D

    "I paid off my loan but the credit union continued to have my next payment withdrawn. Why would they do that?" ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.