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Important information

  • Additional Info:
    Beach Auto Brokers, Inc. has been the subject of a BBB advertising challenge brought to their attention by the BBB referencing the advertisement in on the company's website dated February 18, 2020.

    Specifically, the company's use of the advertised claim "Guaranteed Credit Approval" does not meet the Better Business Bureau Code of Advertising guidelines.

    According to the guidelines: "The words "no credit rejected," "guaranteed credit approval," "all credit applications accepted" or words of similar import can imply that consumer credit will be extended to anyone regardless of the consumer's credit worthiness or financial ability to pay. They must only be used when all credit requests are approved."

    The BBB requested clarification from the company on the specifics of their "Guaranteed Credit Approval" claim.

    In a written response Beach Auto Brokers, Inc. explained that the "Guaranteed Credit Approval" logo originates from their lending source, Credit Acceptance Corporation, whose program is specifically designed to help credit-challenged car buyers get approved for the extension of credit regardless of credit history. This program assures that "there will be no circumstance where a customer will be denied the extension of credit based on their credit profile or lack thereof."

    In the interest of clarification and transparency, Beach Auto Brokers, Inc. have decided to add a disclaimer to display on their website stating that money down may be required for desired vehicle purchase and/or selection of a more affordable vehicle. Through their lending source, a customer is guaranteed the extension of some amount of credit toward vehicle purchase.

    BBB has determined that the information Beach Auto Brokers, Inc. provided is acceptable and closed the ad review concern as substantiated.
    When you are looking to put a high quality used vehicle in your future, then you need to turn to the team at Beach Auto Brokers. We have a huge inventory of quality vehicles right here in
    Norfolk. We have cars, trucks, and SUVs from a wide variety of manufacturers. If you are looking for a domestic or even an import, then we are sure to have the perfect vehicle for you. Our brands commonly include Ford, Chevy, Honda, Toyota, Hyundai, Jeep, Nissan, Scion, Lexus, BMW, Mercedes-Benz, Porsche, Dodge, Cadillac, Acura, GMC, INFINITI, VW, and more!

    We love helping our Virginia customers find the cars, trucks, and SUVs they need at prices they can afford. If you are in Virginia Beach, Chesapeake, Suffolk, Hampton, Newport News, Petersburg, Richmond, and of course Norfolk, then you need to stop by and see our team. We are always happy to help and we also proudly assist our military men and women in finding their perfect ride.

About This Business

BBB Accredited Since: 4/28/1995

Years in Business: 41

Products and Services

Auto Financing, Test Drive Services, Used Car Factory, Used Vehicle Sales, Vehicle Trade-In

Business Details

BBB File Opened:
12/5/1991
Business Started:
1/1/1985
Business Incorporated:
4/1/1985
Type of Entity:
Corporation
Business Management:
Mrs. Denise Jones, Administration
Mr. Ryan Gatie, Sales Manager

Additional Contact Information

Principal Contacts
Mr. Ryan Gatie, Sales Manager
Customer Contacts
Mrs. Denise Jones, Administration
Mr. Ryan Gatie, Sales Manager
Fax numbers
Primary Fax: (757) 480-6502
Additional Phone Numbers
Other Phone: (800) 439-1717
Other Phone: (757) 828-0298

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of REGISTERED for this business, issued by Motor Vehicle Dealer Board. The expiration date of this license is 2/28/2027.

Motor Vehicle Dealer Board

2201 W. Broad St., Ste. 104

Richmond VA 23220

Additional Information

Other Resources
Motor Vehicle Dealer Board
2201 W. Broad St., Ste. 104
Richmond VA 23220
Phone Number: (804) 367-1100
http://www.mvdb.virginia.gov
[email protected]
North Carolina DMV & Auto Dealers Board
1100 New Bern Avenue, Annex Building
Raleigh NC 27697
Phone Number: (919) 861-3182
http://www.ncdot.gov/dmv/
Business Categories
Used Car Dealers

Latest Reviews

  • Cameron J

    "My wife and I were shopping for a Tahoe, Escalade, or Yukon and visited several dealerships before stopping by Beach Auto Brokers. I test-drove two vehicles and looked at a few others, but many had rust from northern states, which we wanted to avoid." ... Read full review

  • Latesha A

    "I read the reviews , but I went anyway. On 4/12/25, (a Saturday) I gave this dealership a REMOVED deposit to hold a vehicle while I waited to receive a buyers order from them that I could take to my bank." ... Read full review

  • James P

    "I bought my car from Beach Auto Brokers on February 21 2025 and when I bought it the car had a check engine light on, so he salesman brought out the code reader and showed me the code and told me that the part to fix the light was as on order and hasn’t come in and once the part come in they would contact me to bring in the car to replace the part and the salesman wrote it he check engine light on and he “we owe”. Today is April 4 2025 and at this point all communication is being ignored and still the check engine light is on." ... Read full review

View all Reviews

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