221 Customer Reviews
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Review from Lori E.
1 star02/06/2024
There products do not work! Don’t buy anything from them. I got the acne ones for my daughter and they actually make acne worse. I never saw her get these under the skin welts before. The more she took, the worse her skin got. They say satisfaction Guaranteed or your money back but, make you pay return shipping.
Purehealth Research Response
02/08/2024
Hi Lori. Thank you for sharing your experience with us. We're sorry to hear that our products didn't meet your expectations. We take your feedback seriously and would like to offer our assistance in resolving this matter.
Please reach out to our customer support team via email, live chat, or phone at any time to assist you further. We're here to address any concerns you may have and ensure your satisfaction.
Additionally, we'd like to inform you that your account was refunded on January 22, 2024. We appreciate your understanding.Customer Response
02/09/2024
Refunded everything but my return shipping. 100 percent satisfaction guaranteed or your money back. (Mostly) is what is should say. USPS is so bad, I had to pay fed ex $20 to return it. Why am I out $20?Review from Alan L
1 star01/31/2024
After taking youth switch the last four doses made me violently sick, vomiting and diarrhea within an hour to hour and a half. I tried to blame other things in my diet, but i dont normally get sick like that. The last dose had me vomiting so hard a blood vessel burst below my left eye, now i have a black eye. I am not happy with this product, and i will never spend another cent of my hard earned money with company. Dont trust them.Purehealth Research Response
02/02/2024
Hi Alan. Thank you for bringing this matter to our attention.
We sincerely apologize for the adverse reactions you've experienced with our product, Youth Switch. We want to assure you that the ingredients in the Youth Switch Formula are sourced from natural origins, and studies have reported no harsh side effects. However, we acknowledge that individual reactions can vary and we recommend that you discontinue use of the product immediately. We deeply regret any discomfort or inconvenience you may have faced.
We have already processed a full refund on your account for the purchase of Youth Switch. Please allow a few business days for the transaction to reflect in your account.
If you have any additional feedback or if there is anything else we can do to address your concerns, please do not hesitate to reach out directly. Our customer support team is available via email, live chat, or phone at any time to assist you.Review from Annie C
1 star12/09/2023
This is a bad company with products that don't work!!! Customer service is from a different country and wouldn't let me cancel my subscription!!! Can't understand a word they say. Had to call in multiple times and finally talked to someone I could understand. Even he wouldn't let me cancel. Was on the phone forever to get him to cancel it!! What a nightmare for something so simple. Beware of this place!!!!!Purehealth Research Response
12/11/2023
Hi Annie. We sincerely apologize for any frustration caused by the difficulties you faced. After verifying your account, we can confirm that you are not currently enrolled in any subscription. I understand the importance of clear communication, and I apologize for any confusion. If there's anything else we can do to rectify this situation or if you have additional feedback, Kindly contact our support team at your most convenient time and we are more than happy to further investigate this matter. Thank you for understanding and have a great day!Review from PAULA S
1 star12/09/2023
This is a horrible company!!!! Customer service is from another country so you can't understand them. The 2 products I bought didn't work!! The people they hire are from another country so you can't understand them. I had to talk to 4 people to try and cancel my subscription. Makes me think they are a SCAM. Stay away from this company!!Purehealth Research Response
12/11/2023
Hi Paula. We sincerely apologize for the frustration and inconvenience you've experienced. After verifying your account, we can confirm that you are not currently enrolled in any subscription. I understand the challenges you faced during the cancellation process and apologize for any difficulties. If there's anything else we can do to rectify this situation or if you have additional feedback, please feel free to reach out directly. We appreciate your feedback and hope you have a great day ahead!Review from Melinda W
1 star11/27/2023
I was able to cancell my subscription and received confirmation on November 4, 2023. I just received a new shipment. I immediately went on their website to see why this was not cancelled. I could not see past logging in. I was not able to view any of my own information. I will be filing a complaint to the Better Business Bureau.Purehealth Research Response
12/01/2023
Hi Melinda. I'm sorry to hear about the inconvenience you've experienced. It seems there might be an issue with the cancellation process, and I understand your frustration. To assist you further and ensure that your subscription is properly canceled, kindly contact our support team at your most convenient time and we are more than happy to further investigate this matter. Thank you for understanding and have a great day!Review from El L
1 star11/06/2023
BEWARE OF FRAUDULENT ACTIVITY BY purehealth research This company will hack into a your bank account more than a year after you have not purchased a product if they have your visa details on file from a once off trial product. The trial product didn’t do anything so I didn’t order again. A year later they stole $200 and sent products ( not ordered) so I did not accept any products as returned via same post to sender and emailed all postal details and asked for details about the refund No refund was sent and they lie again! Saying they will refund once the product are returned. After many months and many emails later I have still not received a refund. A disgracefully unethical company that will steal $$ large amounts of money and waste your time and cause a lot of stress. Please beware DO NOT GIVE VISA DETAILSPurehealth Research Response
11/09/2023
Hi, Thank you for reaching us, and we apologize for any inconvenience this has caused. We value your time and business with us before this incident and would like to rectify any misunderstanding or discharge on your account. Kindly contact our support team at your most convenient time and we are more than happy to further investigate this matter. Thank you for understanding and have a great day!Review from Sabin S
1 star09/13/2023
Scam ! Don't work. Their recent product they claim "197-Year-Old Man’s Longevity Secret" That was a red flag to me ! and Doctor Holly comes out with hour long speech to sell a product. Guess what ? The the world's longest living person (who died at the age of 122) in recorded history. Her name was Jeanne Louise C******, was born in France. What did that tells you about this company, you guess!! I did tried their re grow product in the past and after taking 6 bottles, nothing ! no improvement. I do not know what did I indigested from those bottles. This is a company base out of middle east has US office address. Be Aware !Purehealth Research Response
10/04/2023
Hi Sabin, we sincerely apologize if any of our ads or products caused inconvenience. We aim to continue to improve and provide the best quality of our product with a mission to help people around the world. We are saddened to hear that our product did not work for you. We provide a 365 money-back guarantee for all of our products. If there is anything we can help, please don't hesitate to contact us. We appreciate your feedback and have a great day ahead!Review from Scott Y
1 star08/24/2023
It was the single worst online purchasing interaction of my life. I bought the liver health supplements and they sent me another 6 month supply the next month and then again the month after that one. In effect, they sent me 18 months of supplements in 3 months and swept my credit card. The return policy was convoluted and intentionally designed to wear the consumer down. The CSRs spoke horribly broken English and sounded like they were reading from a script. They would give you an answer that was completely unrelated to the question asked. In the end, they would promise a complete refund which never arrived. They even kept the returned product. I'm cancelling my Amazon Prime account at renewal because of their ambivalence towards this shyster company and their unethical business practices. As a professional broadcast announcer, I will tell this story every chance I get. Pure Health is Pure Fraud.Review from Chris Z
5 stars02/28/2023
My wife and I both use the supplements and are very happy with how beneficial they are. My wife uses the Joint Support and has been plenty satisfied with the results. I am pleased with the Complete Vision.Purehealth Research Response
03/01/2023
Thank you so much for taking the time in writing us a review of our products. We are thrilled to know that you and your wife had a great experience. Let us know if you need any assistance in the future! We hope for the best for you two!Review from Dovile R
5 stars02/28/2023
I have tried few PureHealth Reserch products. I definitely can recommend Complete Vision formula - I can already see the positive impact to my sight.Purehealth Research Response
03/06/2023
Thank you for sharing your experience with us. We are happy to hear that we were able to help another customer. Let us know if you ever need help in the future!
Customer Review Rating
4.02/5stars
Average of 221 Customer Reviews
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