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Customer Review Ratings
Average of 9,687 Customer Reviews
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Review fromRobert H.
Date: 12/13/2022
5 starsID.me provides a professional solution to dynamic situations.
5 stars
ID.me LLC
Date: 12/14/2022
Hello Rob! Thank you for your 5-star rating of ID.me! -ID.me Social Response TeamReview fromPa S
Date: 12/13/2022
1 starCan you give zero stars?
What legitimate company doesn’t have a working phone number?
Unable able to create a help ticket to verify identity via phone chat, and no other options are given to correct the issue.
Sent an email requesting help through another user and they completely ignored the issue stated in the email, and then sent an email with a 15 minute expiration window at 5am EST to verify my identity.
Issue is still unresolved. I have NO faith in this company’s ability to safeguard my personal information at this point, but am being forced to use them thanks to government bureaucracy.ID.me LLC
Date: 12/18/2022
Hello Patty,
We sincerely apologize for the difficulty you have experienced with your ID.me verification.
We are glad that you were able to successfully complete your identity verification
A team member has reached out to you via email to address any outstanding questions or concerns you may have.
-ID.me Social Response TeamReview fromSonia O
Date: 12/13/2022
5 starsI’m very grateful with the service the agent help me with he was very polite and patience as clear to understand the issue.ID.me LLC
Date: 12/14/2022
Hello Sonia! Thank you for your 5-star rating of ID.me! -ID.me Social Response TeamReview fromJosh H
Date: 12/12/2022
5 starsFriendly staff also very helpful. No issues and very professional.ID.me LLC
Date: 12/15/2022
Hello Josh! Thank you for your feedback regarding our member support agent! We are always happy to help. We appreciate your review of our service. -ID.me Social Response TeamReview fromAlicia E
Date: 12/12/2022
5 starsI got a very nice person she was very understanding and helpfulID.me LLC
Date: 12/14/2022
Hello Alicia! Thank you for your 5-star rating of ID.me! -ID.me Social Response TeamReview fromMelissa R
Date: 12/12/2022
5 starsAgent was very friendly and helped resolve my issue in a timely mannerID.me LLC
Date: 12/14/2022
Hello Melissa! Thank you for your 5-star rating of ID.me! -ID.me Social Response TeamReview fromKelly R
Date: 12/12/2022
5 starsI went from hating them a couple years ago to 5 stars TODAY!ID.me LLC
Date: 12/14/2022
Hello Kelly! Thank you for your 5-star rating of ID.me! -ID.me Social Response Team
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