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Business Profile

Identification Bureau

ID.me LLC

Reviews

Customer Review Ratings

4.04/5 stars

Average of 9,687 Customer Reviews

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Review Details

  • Review fromCarol K

    Date: 11/29/2025

    5 stars
    I use ID.me to verify my identity when I go to file tax payments and returns for my clients
  • Review fromDwayne C

    Date: 11/29/2025

    4 stars
    Everything went well.Took a little while to get it right but it all went good.
  • Review fromMichelle B

    Date: 11/29/2025

    5 stars
    Once you are Verfied the next time is quick very Secure as well
  • Review fromMarilyn B

    Date: 11/29/2025

    5 stars
    Found it easy to do with ****************. It made subsequent sign ins very straight forward and secure.
  • Review fromGordon H

    Date: 11/29/2025

    2 stars
    id.me is one of two ways to access systems. Huge red flag for scammers. When the data breach occurs, they have a built in excuse. It wasnt us it was the other sign on system that was used - not ours. Scammy feel to their architecture and lack thereof on the security side. Very Sincerely, ****** ******** IT Consultant.
  • Review fromMary S

    Date: 11/29/2025

    5 stars
    Easy and safe method to access important information especially when your visually impaired
  • Review fromBrenda R

    Date: 11/29/2025

    1 star
    Absolutely the worst sign in method I've ever had the misfortune to deal with. After entering my credentials, waiting for the code and entering it it re-directs to a page telling my my page DOES NOT EXIST! After going through the sign in and code entering about 4 times (if I'm lucky), my page may then come up. More often than go through the cortisol ***** this creates. NEVER would use this by choice.. If you can avoid it please do and re-consider any business relationship with a company that uses this software. They will not care about you or your clients.
  • Review fromRichard S

    Date: 11/29/2025

    5 stars
    I's a shame that with all the advances in todays digital world meant to simplify our lives we must resort to some sort of protective shield, under which is the only safe avenue to communicate. It is much the same as a water filter; either you have one, or you ARE one...
  • Review fromRichard P

    Date: 11/29/2025

    1 star
    The process made me feel like I was getting scammed. I still feel that way. I will avoid using this process in the future and I cant recommend it to anyone. Additionally, I gave this review 1 star only because I couldnt give it zero stars. The survey wouldnt allow zero stars.
  • Review fromMary P

    Date: 11/29/2025

    5 stars
    Although the beginning of the process is time consuming, using it in the future more than makes up for it. Government sites such as Social Security, IRS, etc. use this ID to verify your identification.

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