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Business Profile

Business Profile for Stride Inc

Online Education
Headquarters
Multi Location BusinessFind locations

Business Profile

Non-Accredited Business

Stride Inc

2300 Corporate Park Dr

Herndon, VA 20171-4838

Additional business information

Additional Info:
Keystone National High School and Learning & Evaluation Center are licensed by the Pennsylvania State Board of Private Licensed Schools and accredited by the Distance Education and Training Council in Washington, DC (202-234-5100) (www.detc.org).
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At-a-glance

Contact Information

2300 Corporate Park Dr

Herndon, VA 20171-4838

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Customer Reviews

2/5 stars

Average of 9 Customer Reviews

Customer Complaints

17 complaints closed in last 3 years

10 complaints closed in last 12 months

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Overview

The company provides educational management services and curriculum online.

Business Details

This is a multi-location business.

Headquarters
2300 Corporate Park Dr, Herndon, VA 20171-4838

BBB File Opened:
7/26/1991
Years in Business:
22
Business Started:
12/28/1999
Business Started Locally:
12/28/1999
Business Incorporated:
12/28/1999
Type of Entity:
Corporation
Alternate Business Name
  • K12 Inc
  • Keystone National High School llc
  • Learning & Evaluation Center / Keystone High
  • Keystone National High School
  • Keystone National Middle School
  • Keystone Credit Recovery
  • The Keystone School
  • Keystone & On Line School
  • K12 International Academy
Business Management
  • Mr. Nate Davis, CEO
Contact Information

Principal

  • Mr. Nate Davis, CEO
Additional Contact Information

Fax Numbers

  • (703) 483-7330
    Primary Fax
  • (570) 784-2129
    Other Fax

Phone Numbers

Industry Tip

BBB Tip: Smart Shopping Online

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Customer Complaints

17 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint

anonymous Problems with Product/Service complaint

Complaint Type: Problems with Product/Service
Status: Unanswered
I purchased a course with the k12courses.com site and also purchased a stride game. It said that there was no commitment, however I have tried multiple ways since April to cancel and cannot. I have called the 800 number and just get tossed around different automated systems. The online portal has no way to cancel and the chat sends you to the 800 number. I am paying $24 and $14 since April for services I have not used. I would like a refund for the months I have not been able to use or cancel the service.

Customer Reviews

9 Customer Reviews

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How BBB Processes Complaints and Reviews

Most Recent Customer Review

Lisa B

3 stars

09/10/2020

My son has completed 5th and 6th grade with Keystone. His local school did not challenge him. 5th grade was awesome. The school provided everything we needed, right down to the musical sticks and goggles for Science class experiments and a once a week online session with the teacher and other students. Sixth grade was much different. You are pretty much on your own. No materials are provided. For Language Arts the stories( some of the are classics) they have to read are online in one book but we ordered a paperback version for $3.00 for our convenience. The grade card is right there for you too see anytime and it is upgraded every Monday. I have never had a issue contacting a teacher or the school. They have always reached right back to me quickly and in one instance, the head of the school emailed me within 2 days. As a parent, you really need to keep your child on the schedule you set. If you are way off point, the school will send you a warning. So for the downside if you are considering this school. Overall, the assignments were okay. There are a few inconsistencies like the rubric's do not always match the teachers so you have to double check, you have to know your way around Power point or publisher programs, we thought the tests were fair. Sometimes you will see a type O. It is pricey, $300 a class but if you need the flexibility, that is the price you pay sometimes. As of today it is not a tax deduction but is said to change next year. Who knows .It is self guided program but if you as a parent are ok with teaching or enhancing some subjects, especially Math,you should be ok.

Business Details

This is a multi-location business.

Headquarters
2300 Corporate Park Dr, Herndon, VA 20171-4838

BBB File Opened:
7/26/1991
Years in Business:
22
Business Started:
12/28/1999
Business Started Locally:
12/28/1999
Business Incorporated:
12/28/1999
Type of Entity:
Corporation
Alternate Business Name
  • K12 Inc
  • Keystone National High School llc
  • Learning & Evaluation Center / Keystone High
  • Keystone National High School
  • Keystone National Middle School
  • Keystone Credit Recovery
  • The Keystone School
  • Keystone & On Line School
  • K12 International Academy
Business Management
  • Mr. Nate Davis, CEO
Contact Information

Principal

  • Mr. Nate Davis, CEO
Additional Contact Information

Fax Numbers

  • (703) 483-7330
    Primary Fax
  • (570) 784-2129
    Other Fax

Phone Numbers

Local BBB

BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.