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      Country
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          Find a Location

          Classic Hampton Auto Mall has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Classic Hampton Auto Mall

              2712 Neil Armstrong Pkwy Hampton, VA 23666

              BBB Accredited Business
            • Classic Hampton Auto Mall

              2712 Magruder Blvd Hampton, VA 23666-1565

              BBB Accredited Business

            Business ProfileforClassic Hampton Auto Mall

            New Car Dealers
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            7 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/3/2011

            Years in Business: 94

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Classic Hampton Auto Mall has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Classic Hampton Auto Mall

                2712 Neil Armstrong Pkwy Hampton, VA 23666

                BBB Accredited Business
              • Classic Hampton Auto Mall

                2712 Magruder Blvd Hampton, VA 23666-1565

                BBB Accredited Business
              BBB File Opened:
              1/20/1972
              Years in Business:
              94
              Business Started:
              1/1/1930
              Business Incorporated:
              12/23/1946
              Accredited Since:
              11/3/2011
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 00542290 for this business, issued by State Corporation Commission - Virginia

              These agencies may include:

              State Corporation Commission - Virginia

              Tyler Building, 1300 E. Main St.

              Richmond VA 23219

              (804) 371-9967

              https://www.scc.virginia.gov

              BBB records show a license number of REGISTERED for this business, issued by Motor Vehicle Dealer Board

              These agencies may include:

              Motor Vehicle Dealer Board

              2201 W. Broad St., Ste. 104

              Richmond VA 23220

              (804) 367-1100

              http://www.mvdb.virginia.gov

              Type of Entity:
              Corporation
              Business Management
              • Paul White, General Manager
              • Greg Leatherman, Fixed Operations
              • Avni Patel, Assistant
              Contact Information

              Principal

              • Paul White, General Manager

              Customer Contact

              • Paul White, General Manager
              • Greg Leatherman, Fixed Operations
              • Avni Patel, Assistant
              Additional Contact Information

              Fax Numbers

              • (757) 766-2661
                Primary Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              7 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/09/2022

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              I flew one way from Atlanta, GA to purchase this vehicle on 4/16/2022. I stressed to the sales person even before making travel arrangements that I would be seeking expedited title/registration due to the fact that I am an out-of-state buyer and I didn't want any issues with my local *** regarding registering the vehicle. ******* ******* (sales person) assured me there would be no problem and that they had a dedicated title clerk for these matters. Due to my temp tags coming up for expiration soon, I contacted ******* via email on 5/15/2022 inquiring about the status of the title/registration work and was told the title work had already begun. Contacted the sales person again 5/21/2022 advising that my temp tags had expired and I was legally prevented from driving the vehicle and requested additional temp tags to be overnighted to me asap. He responded 3 days later with the tracking number. I contacted the ** and was given an excuse that they always do business like this because they don't pay cash for their cars (still doesn't justify breaking the law). After receiving the 2nd set of temp tags, I contacted the dealer again requesting details as to how this happened and why was I not informed that they didn't have a title to the vehicle to begin with, prior to selling me the vehicle. I have yet to receive an answer to this question. FYI, I financed this vehicle via Bank of ******* (lienholder).
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              C T.

              01/14/2022

              I originally bought an *** from this company almost 3 years ago.. they took the negative equity in my other car put it right on top of this one then added a bunch of insurance and in a haste I signed the paper so I paid *** and a **** times what the car was worth but that in the end was my fault, however this car is part of a class action suit to ******** involving the **** red paint. I called them as they are a ******** dealership as well as a service and body shop and I bought it there. They proceeded to tell me that I needed to call corporate that they weren't having anything to do with it. The worst customer service in buying experience I've ever had in ** years of living will absolutely never buy a car from them again.

              Local BBB

              BBB of Greater Hampton Roads

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