Reviews

This profile includes reviews for LP4 Dogtown Pet Spa's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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LP4 Dogtown Pet Spa has 2 locations, listed below.

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  LP4 Dogtown Pet Spa

  8014 S Welby Park Dr Ste 202 West Jordan, UT 84088-5580

  
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  LP4 Dogtown Pet Spa

  130 N 800 E St George, UT 84770-3193

  

Review Details

• Review fromIlene M

  Date: 03/16/2024

  1 star
  I brought my dog to this kennel and when we picked him up he was dripping with urine and smelled so bad that we put a towel down on the backseat and when we got home he went right into the bathtub. What kennel gives your dog to you in that condition? He also had diarrhea so bad that we had to bring him to the vet where it was diagnosed as Cholera, which is so dangerous and we could have lost him. Fortunately he responded to antibiotics, if not he would have had to be hospitalized with antibiotic administered by intravenous. I tried to get in touch with the owner- a *************************** who apparently does not take calls for any reason and this ********* handles all calls and has no remorse or sympathy to this situation. Hundreds of dollars later and three weeks of watching my dog suffer he is now well . Please do not bring your dog home this dirty, disgusting kennel..

• Review fromKiersten F

  Date: 12/05/2023

  1 star
  I am a previous employee at Dogtown.First off, let me start by saying that this place looks nice and higher quality than other pet boarding centers. However they are very good at masking the darkness that goes on beyond the front lobby. The dogs put at the bottom of their list of priorities. The facility is always way understaffed, dirty, unsanitary, and dogs often are neglected. Dogs will spend time in kennels for an excessive amount of time. Sometimes daycare dogs hardly go out at all. They continually dismiss the concerns of their customers who complain of their dogs coming home smelling terrible, injured, or sick. They will come up with whatever excuses they can to make it seem like they are in no way at fault.With that being said the management Dogtown is the worst I've ever seen. They don't care about their employees that aren't part of management. They can barely afford to pay their workers, meanwhile they will spend money on fancy catering and trips to the spa for their management team.I always found myself doing the work of multiple people and while continually being asked to do more. They took advantage of my strong work ethic.I was also never allowed to take a real break. Ever.Also, you cannot express any concerns you have with them or they will retaliate negatively.They will promise raises and advancement in the company but it is a lie. Don't be fooled.This business is going downhill and they know it but they will not do what they should be doing to fix it.

• Review fromDaniel N

  Date: 04/08/2023

  5 stars
  I love Dogtown, my dog **************** being well taken care of and pampered by the staff. The staff have always made sure to update me with photographs and little notes from her play day, they also make sure to give ***** a wonderful spa treatment before I pick her up so she smells fresh and clean when we go home. I love how Dogtown not only takes care of my dog but the dogs of my friends like they are family. I will most definitely be coming back when we need boarding in the future.***** is often there for daycare and loves to play with her friends, the staff is diligent on keeping up with the training commands that ***** learned in her training course with Dogtown. I love that she comes home tired but fulfilled when she gets home from daycare.1

• Review fromAmanda P

  Date: 04/07/2023

  5 stars
  We took our dog ***** to Dogtown. She was adopted from the shelter at ****************************************** basic commands. After sitting down with a trainer we decided to go for a 2 week board and train. We received daily report cards and homework and they were the highlight of the dinner table talk. She has been home three weeks and is such a different pup. She is still stubborn but its nice to have her softer around the edges and more predictable in her behaviors. She is food motivated so we all carry treats in our pockets but we are so grateful for the entire team at Dogtown

• Review fromAmanda P

  Date: 04/04/2023

  5 stars
  Our family is over the moon with Dogtown. We adopted a dog from the shelter around two years ago. To say her behavior has been a struggle is an understatement. We contacted Dogtown through a referral and they recommended a board and train for 2 weeks. Our dog ***** has been back with us for a little over two weeks and she has a different level of understanding of her place in the home. She will always be stubborn but the fact that she can walk on leash without being ****** reactive...a work in progress but better everyday. She doesn't jump on people, she can sit and stay in her place when I am cooking. She can let something drop on the floor and not go after it,,,she returned my 4 year olds plastic easter egg she found under her bed. She can fetch and return for a treat of course, she amazes us everyday. With that being said our family is committed to working with her everyday to keep rewarding the good behavior that was shared with her at Dogtown. They have mini classes this summer and I cant wait to keep watching her grow. So grateful to the team of Dogtown. The progress reports and videos everyday of what she was learning was a highlight at our dinner table. We are happy for our ***** and the place she holds in our home.