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          National Service Alliance, LLC has 1 locations, listed below.

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            Business ProfileNational Service Alliance, LLC

            Washer and Dryer Repair

            Contact Information

            6762 S 1300 E

            Salt Lake City, UT 84121-2719

            Visit Website
            (801) 269-0123

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            14 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            6762 S 1300 E, Salt Lake City, UT 84121-2719
            BBB File Opened:
            11/10/2016
            Years in Business:
            12
            Business Started:
            11/4/2011
            Business Started Locally:
            11/4/2011
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • National Service Alliance
            Business Management
            • Mr. Randy Whitehead, President
            Additional Contact Information

            Fax Numbers

            • (801) 748-4188
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            15 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/01/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I filed a claim 3/28/24 for my plumbing issue. Now I have water coming through the drains. I had to leave wk to deal with the issue. I called the claims department they hold time was 55min I sat on hold for over a hr. in 15min. I hung up each time the hold time got longer instead of shorter. Then I called customer ********************** a hold time of 15min turned into 45min. Then finally someone answered to tell me the claim that I paid my deductible for hasn't been assigned yet. He said they haven't had success finding anyone in my area. Wait I past about 3 plumber truck on my way home. Please make this make sense, there's no plumber in Lorain county. The company don't can't have anyone that can come out. This is a plumbing water issue. With these issues u never know what going to happen. This is an emergency issue. I tried attaching *************** it wouldn't allow me. There to big of a file.
            Read More
            Read 14 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Majy G

            08/18/2022

            First claim: August 1st after our Lowes, HiSense refrigerator door crashed onto the floor. We waited days for a technicianone of those 8 - 5 window deals. He takes pictures, leaves, and gives me a number to call in a few days if I dont hear from his manager *****. . I called the number he gave me but no response until a day later. ***** tells me to call Lowes. Lowes had no record of our claim and said our account was empty?! I call the manager back who says that I have to call National Alliance. He says I *** find the number on-line (what?). I find what I think is National Alliance but theres no customer ********************** number. So I open new claim with Lowes on the 15th and am told someone contracted with National Service Alliance (in this ********************) will come to our home on the 17th. Morning of the 17th I call Lowes to confirm. Lowes says that a technician cant get to our house until the 23rd! There was no indication that anyone was going to call to let me know!
            Read 1 More Customer Review

            Local BBB

            BBB Mountain West

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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