About

Local BBB:

BBB, Mountain West & Pacific Southwest

BBB File Opened:

4/9/2002

Business Started:

6/1/1995

Business Started Locally:

4/1/1995

Business Incorporated:

6/13/2002

Type of Entity:

Corporation

Alternate Names:

Personalized Ribbons

Name Tag, Inc.

Business Management:

Mr. Clyde Coller, CEO

Mr. Gary Coller, President

Mrs. Marilyn Coller, Vice President

Additional Information

Payment methods

Coller Industries Incorporated accepts a variety of payment options. We accept all major card credits: Visa, MasterCard, Discover and American Express. Coller Industries will also consider accepting POs from governmental, educational and non-profit entities and for reorders from previous customers.

We also accept checks. However, we reserve the right to hold the order until the check clears. Orders will not ship until we have received your mailed check. You will be asked to fill out a Contact Information Form, and you will be set up for invoicing on future orders.

Prepayment is required for all first orders. Please pay by credit card unless you are willing to wait until we have received a cleared check payment. We do not start to manufacture or assemble your order until these funds have cleared.

Refund and Exchange Policy

Coller Industries Incorporated strives to serve its customers by providing the highest quality products at great prices. We back this up with support from outstanding customer service representatives and our satisfaction guarantee. All of our products are guaranteed defect free for one year, excluding accidental damage or improper handling or care.

If your order is incorrect, please contact us within 60 days of the order's ship date, and we will work with you on getting any problems corrected. Steps taken to remedy any issues are decided on a case-by-case basis.

If your order is made to the correct specifications and is within our company tolerances, but you are not satisfied, we may be able to work with you on a reprint for your order. Again, any reprint is decided on a case-by-case basis.

Customers must obtain a Return Merchandise Authorization (RMA) number before shipping any product back to us. For returns where Coller Industries is to pay shipping costs, a UPS Call Tag will be issued. Until the original products are received, refunds will not be processed. In some situations, replacement products will not be shipped until the return is received by Coller Industries.

All non-customized (stock) items may be returned but will be charged a 15% restocking fee unless the item is being exchanged. Customers are responsible for return shipping costs. Custom items (any personalized items or those requiring a signed proof) may not be returned or exchanged.

For a full list of our refund & exchange policy, please visit: http://www.nametag.com/resources/guarantee.php

Business Categories

Personal Services, Metal Engraver, Plaques, Name Plates, Ribbon Printing, Ribbons, Plastic Engraver