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      Country
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          Find a Location

          TAB Bank has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • TAB Bank

              4185 Harrison Blvd Ste 200 Ogden, UT 84403-6400

            • TAB Bank

              4185 Harrison Blvd Ogden Ogden, UT 84403-2475

            Business ProfileforTAB Bank

            Bank
            Multi Location Business

            Additional business information

            Government Actions:
            Government Action: BBB reports on known government actions involving business’ marketplace conduct:
            Transportation Alliance Bank, Inc. ) ASSURANCE OF DISCONTINUANCE
            BBB reports on known government actions involving business’ marketplace conduct. On 12/13/2022 the business entered into an Assurance of Discontinuance with the State of Iowa. The Assurance settles allegations that the Bank has failed to comply with certain provisions of the ICCC. Between March 1, 2020 and April 8, 2022, the Bank made 1611 consumer installment loans to Iowa residents with assistance from its service provider EasyPay (“Iowa Loans”). The State alleges that the Bank imposed finance charges on the Iowa Loans that exceeded the permitted maximum finance charge of 21% APR, in violation of Iowa Code § 537.2401 and in connection with Section 521 of DIDMCA.  Under terms of the Assurance, the business agreed to cease making Iowa Loans as of April 8, 2022. 2 4. The Bank states it does not intend to resume making consumer installment loans to Iowa residents. If the Bank does intend to resume making consumer installment loans to Iowa residents, it will do so only after giving the State and the IDOB not less than 30 days advance written notice, and in compliance with the Iowa Consumer Credit Code, Iowa Code Chapter 537, as applicable. 5.  Pursuant to the Restitution Plan agreed upon with the State and the IDOB , the Bank will provide restitution to Iowa residents in connection with the Iowa Loans. 6. Within ninety days of the Effective Date of this Assurance, the Bank shall provide to the State a summary of its compliance with the Restitution Plan, as further described in Section F of the Restitution Plan. The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to Transportation Alliance Bank, Inc - ASSURANCE OF DISCONTINUANCE. 
            See all additional business information

            At-a-glance

            Customer Reviews

            1.67/5stars

            Average of 9 Customer Reviews

            Customer Complaints

            23 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            TAB Bank has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • TAB Bank

                4185 Harrison Blvd Ste 200 Ogden, UT 84403-6400

              • TAB Bank

                4185 Harrison Blvd Ogden Ogden, UT 84403-2475

              BBB File Opened:
              9/23/1999
              Years in Business:
              26
              Business Started:
              11/13/1997
              Business Started Locally:
              11/13/1997
              Business Incorporated:
              11/13/1997
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Transportation Alliance Bank Inc.
              • TAB Financial Services Inc.
              • Alliance Funding Solutions
              Business Management
              • Mr. Boyd Hunter, Treasurer
              • Mr. Michael Palmer, Customer Contact
              • Mr. Trevor Morris, Marketing Manager
              Contact Information

              Principal

              • Mr. Trevor Morris, Marketing Manager
              Additional Contact Information

              Phone Numbers

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              23 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/03/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              We are apart of a small, family owned trucking company. Multiple family members have personal and business accounts with ***. In early spring of 2023, the card attached to my personal checking account was close to expire. Per usual, TAB mailed a replacement card to my address. Unfortunately, that card was lost in the shuffle of a recent move to our current home. Subsequently, I called and requested another card to be sent. TAB priority mailed a replacement card with my name on it (*************************) but the card was attached to my family members account. Unbeknownst to me, all my transactions using this card were being incorrectly processed through my family members account. TABs mobile app, with its constant glitches and duplicate transaction reporting, is fundamentally flawed and frankly unusable, contributing to the extent of the financial confusion with both parties. Once this mistake was noticed, all parties involved took immediate action to notify TAB. The first TAB bank member I made contact with after noticing TAB mistake was *****. ***** was indifferent and explicitly stated that I was a "apart of" my family members account so this was not TAB mistake or problem. Next, I spoke to *********************. ********************* said she was waiting to view the account set up documentation to determine if I was a co-owner on my family members account. After expressing my concern about the negligence in this situations on TABs part, she offered to do an in-home, 0% interest loan, to pay back all the misplaced funds. I would then be liable to pay the loan balance in full by the end of this fiscal year. ********************* then spoke to my family member who stated that he would like to close his account with ***. Prior to this, all parties involved, excluding TAB, agreed that the re-payment of mishandled funds should be handled privately. My family member explicitly expressed to ***** that he wanted to handle the repayment of funds without ***'s involvement. ***** then goes on to inform my family member that there is no way to access documentation that would outline my involvement in his account, contradicting what she stated previously in our conversation. ***** then, without authorization with either party involved, invoked the "right to offset" and pulled all the disputed funds from my account and transferred over them to my family members account. If I was truly a co-owner on my family members account like TAB claims, than this transfer shouldn't have been necessary because I would essentially own and have permission to use the funds as I see fit, another contradiction. Judging by ****** actions, that was clearly not the case. *** is stating that they are not at fault because I was listed as a co-owner on my family members account when the account was created in ****. This is not true and can be proven by documentation. ***** now claims that I was added as a co-owner to my family members account in 2013. TAB cannot provide any documentation to back up this claim. I and my family member adamantly refute this claim. Neither parties having recollection of this event ever occurring. Furthermore, with how TAB is reacting to this situation, both parties are concerned TAB may try to forge documentation to further their support their false claims. My family member has now been paid back in full for all transactions mistakenly made on his account his account.*** needs to be held accountable for their gross negligence, documentation withholding, unauthorized fund handling, and blatant, outright lying in this situation. I cannot imagine the consequences of this situation, for both parties involved, had it been anyone other than a close family member. The legal and financial ramifications would be life altering.
              Read More

              Customer Reviews

              9 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Pamela J

              11/17/2023

              Tab Bank is supposed to help people with less than perfect credit. However, they charge you 3000 for a 1500 dollar loan which for several months you are paying the interest instead of paying down the principal. This highway robbery and need to be stopped. They take the money out of your account every two weeks and I’m still only paying the interest. Horrible

              TAB Bank Response

              11/24/2023

              Hello ******, thank you for your feedback and for sharing your concern. We value your feedback and hope to make your experience better. To protect your information, would you have some time today to call our customer support line? Here is our number: ************ or email us at ******************************************

              Local BBB

              BBB Mountain West

              BBB Reports On

              BBB reports on known marketplace practices.

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