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Business Profile

Cooking Utensils

Blackstone Products
BBB Accredited BusinessA+Rated by BBB
Visit Website(435) 252-3030Email BusinessWrite a Review

About

Overview

Blackstone Products

1073 W 1700 N

Logan, UT 84321-1713

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BBB Accreditation & Rating

Blackstone Products is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

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About This Business

Outdoor cooking appliances and accessories.

BBB Accredited Since: 10/18/2023

Years in Business: 18

Business Details

Local BBB:
BBB, Mountain West & Pacific Southwest
BBB File Opened:
8/18/2017
Business Started:
5/12/2008
Business Started Locally:
5/12/2008
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Cache Sales Imports
North Atlantic Imports, LLC
Blackstone Products
Business Management:
Ms. Anna, Customer Contact
Mr. Shawn Hansen, Company Contact
Mr. Roger Dahle, CEO
Customer Support, Team

Additional Contact Information

Principal Contacts
Ms. Anna, Customer Contact
Mr. Shawn Hansen, Company Contact
Customer Support, Team
Additional Email Addresses
Primary: Email this Business
Additional Websites
blackstonegriddles.ca
blackstoneproducts.eu/pas...
blackstoneproducts.mx/
Social Media

Additional Information

Refund and Exchange Policy

We reserve the right to offer parts rather than exchange where applicable.  We have a 30-day return policy for items purchased on our website.  The customer can send the item back within that 30-days for a full refund minus their return shipping.

If a product arrives with damages or functionality issues, the customer can reach out to us via email or phone call and we can help them through our 1-year warranty.

Business Categories
Cooking Utensils, Barbecue, Grills

Latest Reviews

  • Max G

    "Absolutely miserable assembly experience. I honestly dont care how well this grill cooks at this point, the design and assembly process were that frustrating." ... Read full review

  • Sebastian W

    "If I could give this zero stars, I would. Buying this Blackstone griddle has been one of the most frustrating product purchases Ive ever made." ... Read full review

  • Stephen G

    "I bought a griddle and had some issues with it i left a review and they reached out to me quickly and took care of it i couldn't believe it because after you spend your money with a company they could care less not black stone they really take care of there customers"

View all Reviews

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