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Business Profile

Advertising

Disruptive Advertising Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/08/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted on 02/23/24 by Nina G********* on WhatsApp ###-###-####. She gave me details about the prospective job and walked me through the stages of signing onto the Disruptive-Grow.com website and funded my initial set of optimization tasks. The scheme was providing "clicks" on merchants' online shopping platforms. I would earn a small profit on each transaction and a daily salary when you completed online tasks for 3 consecutive days. The deposit + profit were withdrawn after each set of tasks was completed. There was a chance in each set of tasks of getting a "Combo" product, which was a set of 2-3 products processed with a single click. At that moment, all funds were used and a negative balance created. To continue with the task set, I was required to deposit additional funds to cover the negative balance. I was able to successfully complete three sets of tasks at entry level VIP1 depositing 100 USDT (all amounts are in USDT) and withdrawing the profit and deposit each time. On the third set of tasks on 2/14, I deposited 1500 and encountered a total of five combos. I kept depositing funds to cover the negative balances. Once I had the entire negative balance deposited, i was informed that I had to deposit a Reputation Recovery Fee before I could withdraw. Once that was deposited, I was given misleading instructions on how to do a split withdrawal. I was informed that there would be an additional fee to "fix" my account. At this point, I was provided a Guarantee Letter from Disruptive Advertising. They wanted an additional fee to fix my data. I made 18 deposits totaling 154,956.99 and received 6,322.48 in withdrawals between 2/14/24 and 3/5/24.
  • Initial Complaint

    Date:02/21/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Spent over a year with Disruptive Ad Agency and they increased my cost per conversion 500% and charged my 2K to find another client. We went from $50 per CPA to $240 CPA

    They started out OK, that lasted about 6 months, but then the work got sloppy and slow. When we started, they would provide multiple creatives for us to review relatively quickly (a few days). Then that tuned into a few weeks.

    I cancelled at the end of the month, 2 days after the last charge. I requested that they keep the fee for those 2 days and then just refund me the rest.

    They said No (which I expected) when I asked why they said they need it for the off-boarding process which included sending me all of the ad creatives (which I never received) and to “Give us (Disruptive) time to replace that lost revenue”. That email is attached.

    This is what typically happens, they throw resources at the project, they get some results, but when those results start to get worse, they can’t pivot. Now since they can’t scale, they put less resources on your account.

    BTW. I was told I would receive my creatives (that I paid for) after termination…but because I didn’t get on a call with Nate Dredge from Disruptive…he refused to send them over…and still kept my 2K.

    I’ve been advertising online in this space for 20 years they’re not the worst…but they’re just typical.

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