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Find a Location

Faith Hope & Love Builders has 1 locations, listed below.

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    Business ProfileforFaith Hope & Love Builders

    Remodeling

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11703 Huebner Rd Ste 106, San Antonio, TX 78230-1211
    BBB File Opened:
    5/20/2019
    Years in Business:
    5
    Business Started:
    5/10/2018
    Business Started Locally:
    5/10/2018
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • FHL BUILDERS
    Business Management
    • Mr. Darrin Martin, Owner
    Contact Information

    Principal

    • Mr. Darrin Martin, Owner

    Customer Contact

    • Mr. Darrin Martin, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/30/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I ****************************** did a contract with Faith Hope & Love Builders (*****************************), on July 1, 2021, to install remote and drop shade Patio Enclosures. Costing $21,217.00 with change order for framing and stucco work for $4,500.00. Total Cost: $25,717.00. **************** only completed the framing work on this contracted job which was agreed amount of $1,000.00. The total number of payments giving to ***************************** was (4) payments1st payment on 07/02/2021, Check # ****, for $10,608.50, 2nd on 09/09/2021, Check # ****, for $5,304.25, 3rd on 09/24/2021, Check # **** for $2,546.50, 4th payment on 10/08/2021, Check **** for $4,500.00. Totaling: ($22,959.25). Minus $1,000.00 for the framing work completed on this job amount owed and due back to me is: ($21,959.25). **************** sent me a text on November 23, 2021, stating he was going through a divorce and it was taking all his money and including the monies he received from me for material and the stucco work I paid which was 90% of the contracted cost on this job. Also, he stated verbally over the phone his wife had taking money out of his account for the reasoning or excuse for him not have enough money to continue or finish the job I contracted him for. I didnt seek counsel or report this to the law enforcement initially because **************** and I had a verbal conversation with him saying, if I was willing to help him out and that he would still be able to complete this job if I gave him some time until February, no later than March 2021. Although, this was very upsetting to me and I didnt have a lot of options since he had most of the funds for this Job from me, I was willing to wait and agreed to give **************** an opportunity to finish the job and to make his (WRONG)- by using my monies for his personal use...WHICH IS MISAPPROPRIATION OF FUNDS /STEALING. (RIGHT)- By finishing the job or at this point return the monies giving to him for the material and work not completed.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Kayla W

    2 stars

    02/13/2022

    Needed help moving just 2 floors down within the same building, which should've been a quick job. However, the movers ultimately arrived 1hr 8min late, which is extremely unprofessional and just not acceptable, at all...I booked for 10am and they did not arrive till 11:08am. I really needed my items moved so i had no choice but to keep the ****** late appointment, which heavily cut into my schedule. Once the movers actually got started, the moving went fine. They were friendly and accommodating. Unfortunately overall, due to being over 1 hr+ late, I definitely would not book with this company again. Highly unprofessional and inconsiderate of customers' time and schedules.

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