Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Solar Energy Equipment Dealers

Solartime USA, LLC

Reviews

Customer Review Ratings

5/5 stars

Average of 84 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDaniel K

    Date: 07/13/2022

    5 stars
    Learned about Solartime through Energysage, which I highly recommend. When we were ready to speak with Solartime, we spoke with Jason who explained all of the details and options to us. We asked a lot of questions and Jason took the time to answer all of them. Once we agreed to purchase the solar panels the company was very helpful. Solartime arranged for all of the permits with the city, our electric company and they dealt with our HOA. They kept us informed about the progress of the permitting and installation permitting. The installation itself was completed in about 2 days. Since the panels were installed, Solartime has contacted me to see if I had any questions or concerns. Very good customer service.
  • Review fromCody W.

    Date: 07/07/2022

    5 stars
    I was skeptical about solar and solar companies, to be honest, I am still skeptical. With that said, I had a great experience with Solartime. They are local and stand by their product. I have a 25 year manufacture warranty, 25 year labor and monitoring from Solartime, and a solar output guarantee based on the number of panels I purchased. So far as I can tell, they are the best option for solar in North Texas. Their team is very responsive and accommodating. If I move and decide to put solar panels on my next home, I will definitely give them a call.
  • Review fromRichard A

    Date: 06/29/2022

    5 stars
    Solartime did a great job installing my wall connector from Tesla. It took their technical no time to have me up and running when they did arrive. It did take some time to get them out to my house to do the install, but they were on a different project so I could totally understand. I haven't had any issues yet, so I would 100% recommend them.
  • Review fromBrent P

    Date: 06/29/2022

    5 stars
    Solartime USA offered us a total customer satisfaction experience for solar energy solution. They guided us through the process to select our recommended solution then took care of all permitting prior to starting. We didn't have to do anything as they took care of everything. Great experience, I wish all companies had this same customer focus.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.