Reviews

Review Details

• Review fromKameshion G

  Date: 08/15/2023

  1 star
  I purchased a vehicle through Auto Expo Web in May, 2022. In April 2022, I decided I wanted to refinance my car and was looking at my options. The first option was through the dealership I got my vehicle through Auto Web Expo. I spoke with ***** the Finance manager to see what my options and I was not pleased with the numbers or the information on the paperwork. So I contacted ************ would find my own company. A few weeks later, I found a company that would refinance my car. I went through the process with them signed off on the paperwork and mailed everything off. After I sent the paperwork off, I contacted ***** and *** to see if my warranties and ************* would still be intact. *** stated that everything would stay the same unless I canceled the information. *** also said if I did cancel I would contact ***** to get a refund on the **** I also mentioned to *** that I found a company that Im going through and I just wanted to make sure that was clear. I received a notice from my bank 3 weeks later, stating that I made a payoff and $92.00 is remaining. I called the new *************** about the paperwork that was mailed. The sales man that Im working with stated they have not received my paperwork yet to process anything. He also stated that it takes a few days after the paperwork is processed. I called Auto Expo back on several occasions trying to figure out what is going on. I never received call backs from ***** or ***. So I end up paying the $92 dollars and the car was paid in full. I received call 2 months later from Auto Web stating that you refinanced your vehicle with us and you need to register your car. At this time, Im thinking something fraudulent is going on. The new company had to place my paperwork on hold because there was nothing to pay off. I did some more research and contact. 3 months later, my car was stolen by Auto Expo Web from my job. The stated the car was being reposTheres no paperwork in place, and no communication.

• Review fromJason H

  Date: 03/07/2023

  5 stars
  I had a very good experience at the location in **********. Its true they have the $2300 service add on, but that is exactly what they told me when I asked. Honesty up front goes a long way with me. I was still able to get into a beautiful Audi Q8 for a very competitive price. I never felt pressured. Even told my sales guy I had to go eat lunch. He recommended a good place close by. He said while I was gone he would get the hard to access Audi out of the warehouse for me to drive. So fare my experience has been top notch. I will update if that changes.

• Review fromRobert T

  Date: 01/30/2023

  5 stars
  Loved dealing with Auto Web Expo. They were professional and got us everything we wanted. Everything from the car deal to the warranty and the financing, it was really nice. Can't say enough good things about this place.

• Review fromMichael T

  Date: 12/20/2022

  1 star
  This is by far the worst dealership that I have ever came upon I am a disabled veteran I wanted to purchase my dream car which was a Cadillac ct6 found one that I loved at this dealership I live in ************ ************** mind you I did everything over the phone and internet I took their word that everything with the car was good no problems when I got the car every safety light is on in the vehicle because they failed to disclose to me that the vehicle was in a front end collision so the navigation doesn't work super Cruise doesn't work night vision doesn't work mind you on the side passenger door there's damage to it when you call them they want to make it like it's my fault this is not right and this is not how you treat out of state business or anybody at all I do not recommend anybody use this dealership