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Business Profile

Business Profile

Signazon.com

Signs
Multi Location BusinessFind locations

Business Profile

Signazon.com

4000 E Plano Pkwy STE A

Plano, TX 75074-1830

8:00 AM - 7:00 PM

Contact Information

4000 E Plano Pkwy STE A

Plano, TX 75074-1830

8:00 AM - 7:00 PM

BBB Rating & Accreditation

Years in Business: 13

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Customer Reviews

1/5

Average of 4 Customer Reviews

Customer Complaints

8 complaints closed in last 3 years

1 complaints closed in last 12 months

BBB Rating & Accreditation

Years in Business: 13

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Map

Business Details

This is a multi-location business.Need to find a different location?

Location of This Business
4000 E Plano Pkwy STE A, Plano, TX 75074-1830

BBB File Opened:5/26/2009
Years in Business:13
Business Started:1/22/2008
Business Started Locally:1/22/2008
Business Incorporated:1/22/2008 in TX, USA
Type of Entity:Corporation
Alternate Business Name
  • Signazon Corporation
Contact Information

    Principal

  • Mr. Richard Debus, CEO

    Customer Contact

  • Ms. Kelly Cooper, Complaints
Additional Contact Information

Fax Numbers

  • (214) 722-1555
    Primary Fax

Phone Numbers

Email Addresses

  • Primary
  • Other

Customer Complaints

8 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Problems with Product/Service
Status: Answered
anonymous user
Ordered a speciffic product and did not get what I ordered . So I ordered 3 vinyl signs for my door , placed the order online with one of the reps helping me to make sure I get exactly what I need which is "exact die cut inside glass" , got the order ($190) and it was not inside glass. I called to check what can be done and was told that it's impossible to get die cut with an inside glass option and no one in the industry is doing it anymore (not true). asked to talk with a supervisor and was transferred to someone that could not help me . at this point I asked for money back and was told that a supervisor will contact me . after 2 days Simone called me and tried to understand from me why I need an inside glass option and claimed that I should just use the ones they sent me and install them from the outside . did not listen to what I had to say and tried to educate me about what is good for me . zero customer service and zero credit . So unprofessional . They are not willing to do anything to help me here.Read More

Desired Outcome

I'm seeking for a refund as they did not delivered what I was looking for .

Customer Reviews

4 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

K9 Camp & Resort

(1 star)

10/17/2019

I have been using signazon for years with no issues until my last order. I ordered plain banners in TEAL - even sent the hue # . What I received were banners in baby blue. This was not the color I approved or payed for. They would not refund nor take back the incorrect banners. Instead told me to sell them online. O ! And they would give me a 35% credit on another order. I have spoken to several people in their customer service department, that all said that was not acceptable, yet not a one rectified the problem or refund. BAD BAD BUSINESS !!!!!

Business Details

This is a multi-location business.Need to find a different location?

Location of This Business
4000 E Plano Pkwy STE A, Plano, TX 75074-1830

BBB File Opened:5/26/2009
Years in Business:13
Business Started:1/22/2008
Business Started Locally:1/22/2008
Business Incorporated:1/22/2008 in TX, USA
Type of Entity:Corporation
Alternate Business Name
  • Signazon Corporation
Contact Information

    Principal

  • Mr. Richard Debus, CEO

    Customer Contact

  • Ms. Kelly Cooper, Complaints
Additional Contact Information

Fax Numbers

  • (214) 722-1555
    Primary Fax

Phone Numbers

Email Addresses

  • Primary
  • Other

Local BBB

BBB Serving North Central Texas

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.