We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Home Warranty Plans

Trinity Home Advisors, L.L.C.
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

Customer Review Ratings

1.07

Average of 55 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Claudia N

    Date: 03/19/2025

    Their marketing is so ethically wrong. The letters they send out make it appear as tho you already have coverage through them and failure to repay could result in a lien on your property. Im very greatful I know Better but I fear many people would fall victim to this.

  • Sandra P

    Date: 02/12/2025

    I received the green letter and sent it back to them with my opinion as to what they are doing and advised them not to contact me again. This is nothing but scare tactics and scamming, in my opinion. Red due date stamped on letter; failure to call, right to revoke coverage, etc. I believe they try to target the elderly as well. It is disgusting and dishonest. There are folks out there who may not understand and would panic over a letter like this. Their tactics are insulting.

  • Adam B

    Date: 02/07/2025

    Verry scammy "business" pretending to be your home insurance company, stating that your insurance is about to expire and you're going to be stuck with the bill.

  • Wayan C

    Date: 12/07/2024

    I also got the green letter and was contacted the week before saying my information was leaked online and supposedly have a meeting with a state AG agent at our local police station soon and will bring the letter with me. This is the same type of scam as Home Protection USA but they will pressure call you and give you false information pretending to be a legitimate insurer. Do not fall for it!

  • Joseph H

    Date: 12/07/2024

    Asking for social security info to "update" a home warranty? This is absolutely nonsensical and I am unsure how they're still in business doing this.

  • Michael M

    Date: 11/20/2024

    I just got the same green letter others have mentioned. I Googled it and found this. It seemed very scammy and the fine print at the bottom seemed to confirm that. How is this even legal?

  • Anna S

    Date: 11/18/2024

    ****! Very predatory and threatening making it seem like my mortgage company is somehow involved when they are NOT.

  • Kim K

    Date: 11/14/2024

    Only gave a star because you have to. They get your name when you get a mortgage loan and then hustle you to call them to sell you a useless warranty. It is a scam. Notice they use their initials on the letterhead and they use urgent wording. Shame on them for fleecing *******.

  • kelly s

    Date: 10/21/2024

    I have informed them that they are in violation of the CAN-SPAM Act and will encounter a civil suit should they contact me again. They are a scam offering nothing, simply report them to both the *** and the *** and they will stop.

  • Victor G

    Date: 09/17/2024

    Title:Misled and Deceived by Trinity Home Advisors - Avoid Them!Rating: 1/5 stars (or the lowest rating possible)Review:I'm writing to warn others about Trinity Home Advisors' deceptive practices. Despite explicitly asking for home insurance, their agent assured me I would have "home warranty" without explaining the difference. I repeatedly asked if my home would be insured, and they confirmed yes. Six months and $2,400 later ([$200/month x 6 + $400 initial payment]), I discovered the truth: I only had appliance warranty coverage, not home insurance.When I called to address this issue, the agent dismissed my concerns, stating "none of our agents would ever say this is home insurance." No apology, no solution offered. Their lack of professionalism and accountability is appalling.Trinity Home Advisors took advantage of my lack of knowledge, exploiting my trust. Their agents' misrepresentations and failure to clarify the difference between home insurance and warranty constitute a blatant breach of customer trust.*Do not trust ********************** Home ********************.* Their priorities seem to be profits over people. I urge others to carefully research and seek alternative providers who prioritize transparency and honesty.*Key issues:*- Misrepresentation of services - Lack of transparency - Unprofessional customer service - Failure to provide solutions or accountability *Avoid Trinity Home Advisors at all costs.*

Trinity Home Advisors, L.L.C. is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.