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Business Profile

Air Conditioning Contractors

Airstar Services
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Veronica H

    Date: 10/22/2025

    This company came out on my home on October 17, 2025 and was only supposed to be checking my air conditioner unit to add refrigerant. There was no leaks around my unit outside the home. The tech went up in my attic and cut my wiring, he took my furnace with all the wiring and had American Home Sheild call me and tell me that I need to replace a coil in my home that would cost $995.00. My home is less than five years old and I ask the Airstar services to put my furnace back together, replace all wiring that was cut and replace my refrigerant. Company has refuse as of October 22, 2025. This company should never be trusted. They have poor customer service tech that give false information. Airstar Services continues to hang up on me when I call in regards to putting all my personal items back together my unit. This company is not to be trusted. Please look it all the reviews and bad customer relations this company have with their customer? I have contacted ******************** in regards to this disaster. I am a heart patient. I am in the process of contacting a attorney.

  • Lana T

    Date: 12/06/2022

    This company will lie to you about whether you unit actually needs to be replaced or not. American Home Shield sent this company to my home for a service request of a leaking unit. Technician, *****, informed me that the unit could not be repair since it was leaking freon and had to be replaced. That I also could not run the unit with out causing sever damage. So based on the information from the professional, I agreed to have it replaced. However this company went back to American Home Shield and told them only the evaporator coils needed to be replace which was covered under the home warranty. Now I am out of 15k for a new unit that I really did not need and cannot have covered under my home warranty because Airstar Services also lied to AHS saying that I "elected" to upgrade my system when all I needed was an evaporator coil replacement. As a result, I do not recommend that you use or trust Airstar Services. If they make a recommendation on needed or required services, please get a second opinion before proceeding with this company for any services. Although this company's seems knowledgeable, friendly, and like they are providing you with legitimate recommendations for service, please don't be fooled by their deceitful business practices to take advantage of consumers.

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