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Business Profile

Electric Companies

Magic Valley Electric Cooperative, Inc.
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Magic Valley Electric Cooperative, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Magic Valley Electric Cooperative, Inc. has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 5 Customer Reviews

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    Review Details

    • Chris C

      Date: 01/11/2024

      If I could change electric companies I would. I have had MVEC for over 7 years. Same home. I inadvertently forgot to make my payment and they disconnected the light. I went online made the payment for the amount requested. 2 hours later we still did not have power. I called the office to see if there was another fee pending. The young man advised that a $45 reconnect fee was due plus a $271 deposit...... He said there is a new system that was integrated 2 years ago and that is what has been initiated. I asked if this was going to be how MVEC will handle accounts this point forward? I asked if a deposit will be requested every time power is disconnected due to non payment. He said no, just this time because that is what the system is requesting. I was asking for specifics as to how or why I would need to make another deposit if my electricity account had not been terminated. He advised something to the effect of being a month to month account. We have been with MVEC for seven years and have never been on a contract because we can't sign up with any other company due to some boggus restriction. He still could not explain the purpose of the deposit..... MAGIC VALLEY owes the people an explanation directly... They should not hide behind their staff to just try to collect extra money without fully comprehending and communicating the reason.

    • Edgar T

      Date: 11/11/2023

      Getting raped by MVEC with there bogus fees and bad accounting on my bill. Lightning struck my temporary meter pole and they never came out to disconnect me until 4 days later after I called to report the incident
      Then decided to charge me a tampering fee in the meter that they forgot to put there lockout tag on and then was out of power the whole month of oct but still have a bill of 100+$ pending.
      Seriously someone needs to see what’s up with these people. * ***** **** ******* * ****** ***** ****** ******** ********* **** ***** *** ********* ****** **** **** ******** ******** ** *** ****** **** ******** *** ***** ******** *** ***** ***** *** ***** *** **** *** **** ******* ********** ******* ** ** ********* *** ** ******* **** **** *** ****** ****** *** ***** * ****** ** **** ***** * ***** **** ** ***** ** **** ****** * **** ** ***** **** ** *** ******* ** ***** ***** ** ** ***** ***** ****** *** **** *** ******** **** **** *** ******* ******** **** ********* *********** ** ****** *** ****** **** ** *** * *** *** ** **** *** **** *** *** **** *** ******** ***** ****** *** ***** **** ****** ** **** *** *** ******* ** **** ***** *** **** **** ** *** **** ******* *** ******** ****** ****** ** ** *** ****** *****

    • Elizabeth D

      Date: 10/21/2023

      Worst light company in the whole valley, they are the only electric company option in the 78599 area and for that we decided to move as soon as we can sell our home. Absolutely the worst fees and deposit rates too. We had to pay $400 deposit plus a reconnection fee of $100 after my husband lost his job due to lay off and we had to pay one week after the due date after getting an extension.

    • Maria R

      Date: 10/18/2023

      Es ridículo el cobro de deposito y aparte el cobro por el viaje .
      Yo entiendo que tiene que haber algún cobro por pago atrasado pero de 300 dollares por deposito es una cantidad exagerada más 100 por viaje es ridículo...

    • Ricardo S

      Date: 10/30/2022

      Is terrible terrible terrible service. Someone should take over this energy company... There needs to be legislation to get rid of magic Valley. Just not capable of servicing its people.

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